Toshiba e-STUDIO500P manual Jam displays on, Operator panel on, Jam displayed on

User attendance messages—paper jams and paper handling errors (2xx.xx)

Error	Sub	Description	Possible causes		Action
code	codes
231	.00	Paper did not arrive at	•	Duplex rear door not fully latched.	•	Make sure the duplex
		the duplex input sensor	• Printer diverter not functioning			assembly rear door is
		but did leave the printer				properly latched.
				correctly.
		exit sensor.			•	Check upper redrive
			•	Duplex feed system not working
						diverter and diverter spring
				correctly.
						for any signs of damage, a
			•	Printer and duplex not aligned.
						loose spring, or binding
						parts. Repair the redrive as
						necessary.
					•	Check duplex unit for
						correct installation and
						alignment to the printer.
					•	If available, try another
						duplex unit. If none is
						available, go to “231.xx
						Jam displays on the
						operator panel” on
						page 2-83.
232	.00	Paper did not clear the	•	Duplex rear door not fully latched.	•	Make sure the duplex
		duplex input sensor but	• Printer diverter not functioning			assembly rear door is
		did leave the printer exit				properly latched.
				correctly.
		sensor.			•	Check upper redrive
			•	Duplex feed system not working
						diverter and diverter spring
				correctly.
						for any signs of damage, a
			•	Printer and duplex not aligned.
						loose spring, or binding
						parts. Repair the redrive as
						necessary.
					•	Check duplex unit for
						correct installation and
						alignment to the printer.
					•	If available, try another
						duplex option. If none is
						available, go to “232.xx
						Jam displays on the
						operator panel” on
						page 2-83.
233	.00	Paper failed to make	•	Duplex rear door not fully latched.	•	Make sure the duplex
		duplex doublefeed	•	Duplex feed system not working		assembly rear door is
		sensor during				properly latched.
				correctly.
		turnaround.			•	If available, try another
						duplex option. If none is
						available, go to “233.xx
						Jam displayed on
						operator panel” on
						page 2-83.
234	.00	Paper did not arrive at	•	Duplex rear door not fully latched.	Check the media coming from
		duplex exit sensor.	•	Duplex feed system not working	the printer to the duplex option
					is not damaged or skewed. If
				correctly.
					the media is not damaged or
			•	Severely skewed media coming from
					skewed, try another duplex
				the printer.	option, if available. If not
					available, replace the duplex
					option.

Diagnostic information 2-67