Tray x Empty displays when there is paper in the high-capacity feeder input tray

 

FRU

Action

 

 

 

1

Paper out sensor flag

Check the paper out sensor flag for correct operation and installation.

 

 

If correct, replace the high-capacity feeder system board. (The paper

 

 

2

Paper out sensor

out sensor is mounted on the high-capacity feeder system board.)

 

(on option system board)

 

 

 

 

The elevator tray fails to stop at the correct position and continues to drive into the bottom frame

 

FRU

Action

 

 

 

1

Lower limit switch

Check continuity of the lower limit switch. If incorrect, replace the

 

Lower limit switch cable

switch. If correct, check the switch cable. If incorrect, replace the

 

 

cable. If correct, replace the high-capacity feeder option control

 

 

board.

 

 

 

2

High-capacity feeder

Disconnect the lower limit switch cable and check the voltage at J2-1

 

control board

(orange). The voltage measures approximately +5 V dc. If incorrect,

 

 

replace the high-capacity feeder option control board.

 

 

 

The elevator tray down button does not operate. The tray moves to the upper position

Service tip: Open the high-capacity feeder front door and check the black rubber bumper attached to the door switch spring. Be sure the rubber button is centered and not touching the sides of the hole or the switch will not function properly.

 

FRU

Action

 

 

 

1

Lower limit switch

Check the lower limit switch to make sure it is not closed (normally

 

Lower limit switch cable

open). If incorrect, replace the switch. Check the lower limit switch

 

High-capacity feeder

cable for a short between pins 1 and 2. If incorrect, replace the cable.

 

control board

If correct, replace the high-capacity feeder control board.

 

 

 

Paper from the high-capacity feeder input tray does not reach the pass thru sensor

Service tip: Be sure the paper in tray is within specifications.

 

FRU

Action

 

 

 

1

Autocompensator

Check the autocompensator pick arm rollers for sign of glazing, toner

 

assembly

or other buildup. Replace as necessary.

 

 

 

2

Wear strips

Check the wear strips for glazing or contamination. Replace as

 

 

required. It is advisable to replace all four wear strips at the same

 

 

time.

 

 

 

Diagnostic information 2-97

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Toshiba e-STUDIO500P manual Paper out sensor flag