Toshiba e-STUDIO500P manual Xx Service Error, envelopes fail to feed from the hopper

Operator panel displays 260.xx Paper Jam after attempted feed but before

envelopes are put in the hopper OR the operator panel continues to display Load Envelopes after envelopes are placed in the hopper

Service tip: The kick rolls rotate during the attempted feed cycles.

	FRU	Action
1	Envelope out hopper	Check the envelope out sensor flag for damage, correct installation
	sensor flag	and operation.
		If incorrect, repair or replace the envelope feeder option.
990.xx Service Error, envelopes fail to feed from the hopper

	FRU	Action
1	DC feed motor assembly	Check the motor and motor cable for loose wires or poor
		connections. Make sure the motor cable is connected to the envelope
		system board.
		If correct, replace the envelope feeder option.

260.xx Paper Jam displays, unable to clear and envelopes fail to feed from the hopper—Kick rolls are not rotating

	FRU	Action
1	Clutch latch assembly	Check the clutch latch assembly to make sure it moves freely.
		If correct, replace the envelope feeder option.

260.xx Paper Jam displays, unable to clear and envelopes fail to feed from the hopper Kick rolls are rotating.

Check the deflector gap adjustment before continuing this service check.

	FRU	Action
1	Deflector gap adjustment	Check the deflector gap adjustment. The adjustment may be too
		narrow.
2	Weight assembly	Check the weight assembly to make sure it moves up and down
		freely without any binds. Make sure the weight assembly rests on all
		the rear kick rollers when the hopper is empty. If the weight assembly
		is damaged or does not operate properly, replace the envelope
		feeder assembly.
3	Envelope edge guide	Check the envelope edge guide to make sure it is not warped or set
		too close to the envelopes in the hopper. If the edge guide is
		damaged or does not operate properly, replace the envelope feeder
		option.

Diagnostic information 2-85