The printer does not recognize the paper size selected

 

FRU

 

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Back restraint

 

Check all the paper size parts for damage or broken parts. make sure

 

Side restraint

 

the parts operate correctly. If a problem is found, repair as necessary.

 

Snap-in plate

 

If no problem is found, go to step 2.

 

 

 

 

 

 

Autosize slider

 

 

 

 

 

 

 

 

 

 

 

 

Autosize finger

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Switch activate spring

 

Make sure the switch activate spring is not bent or broken. Replace

 

Paper size sending board

 

the spring if damaged. If the spring is not damaged, go to step 3.

 

 

 

 

 

 

 

 

 

 

 

 

 

3

System board

 

Set the tray for the paper size that is not recognized and install the

 

ITC cable

 

tray in the printer. Select the paper size and corresponding paper

 

 

 

switch from table, below.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pin

Signal

Static

Static with paper tray in and set to: (V dc)

 

 

 

 

J26

 

tray out

 

 

 

 

 

 

 

 

 

 

 

 

(V dc)

Letter

Legal

A4

Exec

B5

A5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

PSIZE2

+3.3

0

0

+3.3

+3.3

0

+3.3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Ground

0

0

0

0

0

0

0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

PSIZE1

+3.3

+3.3

+3.3

0

0

0

+3.3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

PSIZE3

+3.3

0

+3.3

+3.3

0

+3.3

0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

 

 

 

N/A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

 

 

N/A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

 

 

 

N/A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

+3.3

+3.3

+3.3

+3.3

+3.3

+3.3

+3.3

+3.3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9

 

 

 

N/A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10

 

 

 

N/A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the voltage on J26 does not change, go to step 4. If the voltage

 

 

 

changes, recheck the printer. If Tray 1Missing is still displayed,

 

 

 

replace the system board assembly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

System board

 

Ground the appropriate pin on connector J26 on the system board.

 

 

 

Tray 1 Missing should not be displayed. If it is not displayed, go

 

 

 

to step 5. If it still displays, replace the system board assembly.

 

 

 

 

 

 

 

 

 

 

 

 

 

5

Autocomp cable

 

Check continuity of the autocomp cable. If correct, replace the ITC

 

 

 

assembly. If incorrect, replace the autocomp cable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Diagnostic information 2-115

Page 151
Image 151
Toshiba e-STUDIO500P manual Printer does not recognize the paper size selected