Messages and error codes

Service error codes

Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition.

Service error codes (9xx.xx)

Error

Sub

Display text

Description

Action

code

codes

 

 

 

 

 

 

 

 

 

 

900

.xx

RIP Software

 

 

Go to “900.xx Error code

 

 

 

 

 

service check” on page 2-75.

 

 

 

 

 

901

.xx

Engine flash error

Indicates that the flash which the system

Replace the system board.

 

 

 

board code is programmed into is bad.

See“System board and inner

 

 

 

Replace the system board.

shield removal” on page 4-76.

 

 

 

 

 

902

.xx

Engine software error

These errors indicate an unrecoverable

Replace the system board. See

 

 

 

system software error.

“System board and inner

 

 

 

 

 

shield removal” on page 4-76.

 

 

 

 

 

903

.xx

Paperport link driver

These errors indicate an unrecoverable

Replace the system board. See

 

 

error

system software error.

“System board and inner

 

 

 

 

 

shield removal” on page 4-76.

 

 

 

 

 

904

.xx

Interface violation by

These errors indicate an unrecoverable

Replace the system board. See

 

 

RIP

system software error.

“System board and inner

 

 

 

 

 

shield removal” on page 4-76.

 

 

 

 

 

905

.xx

Interface violation by

These errors indicate an unrecoverable

Replace the system board. See

 

 

Paperport device

system software error.

“System board and inner

 

 

 

 

 

shield removal” on page 4-76.

 

 

 

 

 

906

.xx

RIP interface driver error

These errors indicate an unrecoverable

Replace the system board. See

 

 

 

system software error.

“System board and inner

 

 

 

 

 

shield removal” on page 4-76.

 

 

 

 

 

 

910

.xx

DC pick motor

Check autocompensator cable

Go to “Paper feed service

 

 

acceleration stall

 

connectors

check” on page 2-112.

 

 

(autocompensator

Check autocompensator for binds

 

 

 

motor).

 

 

 

 

 

 

 

 

 

 

 

 

911

.00

DC pick motor excessive

Check system board

Go to “Paper feed service

 

 

PWM

Check autocompensator motor

check” on page 2-112.

 

 

 

 

 

 

 

 

 

 

912

.00

DC pick motor

Check system board

Go to “Paper feed service

 

 

underspeed error

Check autocompensator

check” on page 2-112.

 

 

 

 

 

 

 

 

 

 

913

.00

DC pick motor

Check system board

Go to “Paper feed service

 

 

overspeed error

Check autocompensator

check” on page 2-112.

 

 

 

 

 

 

 

 

 

914

.00

DC pick motor no

Check autocompensator assembly

Go to “Paper feed service

 

 

encoder feedback

 

 

check” on page 2-112.

 

 

 

 

 

 

917

.00

Problem with transfer—

Check HVPS

Go to “Transfer roll service

 

 

transfer servo start error.

Check system board

check” on page 2-128.

 

 

 

 

 

 

 

Check HVPS/input sensor/toner

 

 

 

 

 

sensor cable.

 

 

 

 

 

 

 

2-8Service Manual

 

 

 

Page 44
Image 44
Toshiba e-STUDIO500P manual Messages and error codes, Service error codes