Toshiba e-STUDIO500P manual Error Sub Description Possible causes Action Code Codes

User attendance messages—paper jams and paper handling errors (2xx.xx)

When the printer jams, the appropriate jam message will be displayed on the printer operator panel. If you select Show Areas on the operator panel, you can view one or more images to help you clear the jam.

23<x> Paper Jam, 3 pages jammed

Continue

Show Areas

Show Areas

Show Duplex

Show Rear Door

Show Finisher

1.Open manual feed door.

User attendance messages—paper jams and paper handling errors (2xx.xx)

Error	Sub	Description	Possible causes		Action
code	codes
200	.00	Paper jam around input	•	Multi-sheet feed that is shingled.	•	Fan media and stack flat in
		sensor.	•	Tray size sensing wrong size		tray or multipurpose feeder.
					•	Check for anything in the
			•	Paper jam leaving page over sensor
						paper path that might cause
						the paper to jam.
					• If clearing a paper jam does
						not fix the problem, go to
						“Input sensor service
						check” on page 2-102.
200	.01	Input sensor covered too	•	Multi-sheet feed that is shingled.	•	Fan media and stack flat in
		long.	•	Tray size sensing wrong size.		tray or MPF.
					•	Check for anything in the
			•	Paper jam leaving page over sensor.
						paper path that might cause
						the paper to jam.
					• If clearing a paper jam does
						not fix the problem, go to
						“Input sensor service
						check” on page 2-102.
200	.02	Input sensor covered too	•	Multi-sheet feed that is shingled.	•	Fan media and stack flat in
		long.	•	Tray size sensing wrong size.		tray or MPF.
					•	Check for anything in the
			•	Paper jam leaving page over sensor.
						paper path that might cause
						the paper to jam.
					• If clearing a paper jam does
						not fix the problem, go to
						“Input sensor service
						check” on page 2-102.
200	.04	Input sensor covered too	•	Paper pre-staged in path.	•	Check MPF and friction pad.
		quickly	•	Wrong configuration ID causes	•	Fan media and stack flat in
				engine to assume 500-sheet paper		tray or MPF.
				path on 250-sheet model.	•	Use different media.
			•	Bouncy input sensor.
					•	Check config ID.
200	.06	Imaged page not	Bouncy pass thru sensor.		Perform a sensor test to check
		expected page.			the sensor for the tray. See
					“Sensor Test (input tray)” on
					page 3-13.
200	.07	Option tray never picked			Go to “Input sensor service
		a page.			check” on page 2-102.

2-44Service Manual