Options service check

Service tip: When you have a problem with any of the options installed in the options slots on the interconnect card, switch the non operating option to one of the other option slots to isolate the failure.

Flash Memory Option(s)

Run a copy of the test page and check to see if the option you are checking is listed. The printer does not recognize the option being installed if the option is not listed. Make sure the memory card is installed correctly and is not broken or damaged. If the memory card is correctly installed and not broken or damaged then run the “Flash Test” on page 3-19. If the test fails, replace the Flash card. If the problem continues, replace the controller board.

DRAM Memory Option(s)

This service check is the same as the flash memory option service check with the following exception:

Run the “DRAM Test” on page 3-7from the menu if the SDRAM Memory card is correctly installed and not broken or damaged. If the test fails, replace the SDRAM card. If the problem continues, replace the controller board.

Error Code 976.xx - Network Card x (x=Network card 1, 2, or 3)

A 976 error code indicates an unrecoverable software error in network card x. Verify that network card x is correctly installed in the socket on the interconnect card and is properly grounded. If you find no problem, contact your next level of support before replacing the network card.

Error Code 977.xx - Network Card x

A 977 error displays when the RIP software detects that a network card is installed in slot x on the interconnect card but cannot establish communications with the network card.

2-108Service Manual

Page 144
Image 144
Toshiba e-STUDIO500P Options service check, Flash Memory Options, Dram Memory Options, Error Code 977.xx Network Card