Toshiba e-STUDIO500P manual High-capacity output stacker option

The printer does not recognize one or more output options as installed

Service tip: If more than a single output option is installed, check each one to see if the printer recognizes any single option as installed. If the printer recognizes any of the output options, the base printer autoconnect system is operating correctly. The problem is in the unrecognized option. Continue with this service check or go to the service check for the failing output option.

	FRU	Action
1	High-capacity stacker	Check the autoconnects, cables, and connectors of the option for any
	feeder	signs of loose or damaged parts.
2	High-capacity output	Remove the left and right side covers and check all four
	stacker/mechanical linkage	autoconnects for damage, especially the connector pins. Remove the
	assembly	output option and check the voltages on the standard output bin
		autoconnect located on the top left rear of the printer. Go to
		“Autoconnect” on page 5-6. If the voltages are correct, reinstall the
		output option and note the positions of the toroids on the autoconnect
		cables on the upper and lower assemblies, and check the voltages on
		the autoconnects. If all voltages are correct and the lower assembly
		is failing, replace the lower control board. Otherwise, replace the
		High-capacity output stacker option.

202.xx Paper Jam Open Rear Door displays and a sheet of paper is jammed prior to the pass thru sensor flag or 202.xx Paper Jam Open Rear Door displays, a

sheet of paper feeds out to the standard bin even though bin x is selected and paper exits half way out of the redrive assembly

Service tip: For this type of problem check the “Base printer sub error codes” on page 2-9. They can help isolate the problem. A 202 paper jam message can also occur prior to the high-capacity output stacker pass thru sensors.

	FRU	Action
1	Lower Pass Thru Sensor/	Check the flag for correct operation, binding, broken parts, or
	Flag Assembly	interference from the sensor cable. If incorrect, repair as necessary.
		If correct, check to make sure the lower pass thru sensor is correctly
		connected to J3 on the lower control board. Disconnect the pass thru
		sensor cable and check the voltage at J3-3. The voltage measures
		approximately +5 V dc. If incorrect, check the voltage at J3-2. The
		voltage measures approximately 0 V dc. If incorrect, replace the
		sensor assembly. If this does not fix the problem, replace the high-
		capacity output stacker option.

Remove Paper - Output Bin x Full displays; you may not be able to clear the message

	FRU	Action
1	Dual output bin sensor flag	Check the flag for correct operation, binding, broken parts, or
	(upper assembly)	interference from the sensor cable. If incorrect, repair as necessary.

Diagnostic information 2-101