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Toshiba e-STUDIO500P manual Studio 500P

Models: e-STUDIO500P

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PRINTER

e-STUDIO 500P

P/N 12G9609

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Toshiba e-STUDIO500P manual Studio 500P

Contents

Studio 500P 12G9609 United States Government RightsTable of contents Messages and error codes Symptom tablesService checks Accessing service menus Diagnostics mode Diagnostic aidsAdditional useful menu locations Configuration menu Config MenuRemoval procedures Handling ESD-sensitive parts -1 Adjustment proceduresConnections Connector locations and connectionsAssembly 39 Kiosk-vertical and horizontal paper adapters Page Laser Laser noticesAvis relatif à l’utilisation de laser Avisos sobre el láser Avvertenze sui prodotti laserDeclaração sobre Laser Lasermeddelelse LaserinformatieLaser-melding Laser-notisJapanese Laser Notice Korean Laser Notice Consignes de sécurité Safety informationPautas de Seguridad SicherheitshinweiseInformações de Segurança Informació de Seguretat Definitions PrefaceEneral information Onfigured model Resolution SpecificationsData streams Print speed and performance print speedMemory configuration Description Height Width Depth Weight Printer Studio 500P DimensionsOpti ons Duplex 500 page option 15.6 23.4 11 lb Electrical specifications Power requirementsLow voltage model High voltage modelAcoustics EnvironmentMedia s pecifications Xecutive Folio1 Tatement1 Universal2 ¾ E nvelope Nvelope Page Grain long 20 to 36 lb bond Weight Paper characteristicsSelecting print media PaperLabels Card stock Storing print mediaAvoiding jams Tools requiredPrint area Acronyms Symptom tables Diagnostic information StartService errors 9xx.xx’s User status and attendance messagesMenu Understanding the printer operator panelStop Navigation buttonsUnderstanding the menus 128MB 449MH Power-On Self Test Post sequenceBase printer symptoms Symptom tablesHigh-capacity feeder 2000-sheet symptoms Duplex option symptoms Paper tray symptomsEnvelope feeder symptoms Go to Input trays service check onDiagnostic information Service error codes Messages and error codesGo to 920.xx-Cold fuser Desired temperature Noisy thermistor signal During steady state Fuser not receiving AC power Service error codes Chickens for slope Noisy thermistor signal Service error codes Go to 922.xx-Cold fuser 922 Hot roll reached final Low wattage or incorrect lamp 922 Hot roll did not reach Low wattage or incorrect lamp 922 Hot roll took too long to Low wattage or incorrect lamp 922 Hot roll timed out Low wattage or incorrect lamp To reach desired Excessive load on the fuser Go to 924.xx-Hot fuser Go to 923.xx-Hot fuserGo to 925.xx-Hot fuser Go to Main fan on Go to Toner sensor service Go to Cartridge fan serviceGo to Printhead service Go to Main drive service See Low voltage power Go toMain drive serviceBoard. See System board Inner shield removal onEprom mismatch failure on Go to 950.00 through2-77. or go to Through 950.60 EpromOn page 4-11 or Upper front Upper front cover removalCover removal on See Interconnect card Assembly removal onFollowing system board, duplex User status displays Error Sub Display text Description/action CodeUser attendance messages Error Sub Primary message Description/action CodeMay be a poor connection or a hardware failure StapleSmart finisher service check on Go to StapleSmart finisher service check onCheck on page 2-113 or Input trays service check on Following occurs Or reconnect it Button assembly service check on Actions may be taken Reset Standard USB Port Jobs may not be restored Go to Scheduled maintenance on Formatted Scheduled MaintenanceCheck device connection messages User line 2 link messagesUser message Explanation User status message ExplanationInput sensor service Error Sub Description Possible causes Action Code CodesGo to Input sensor service Sensor Test input tray onGo to Cover closed switch Drive service check onCable service check on Go to Fuser exit sensorSensor service check on See Fuser assemblyTo Fuser exit sensor Removal onNot be functioning correctly Functioning properly. Go to 499,999 Diagnostic information Preserve data Assembly removal on Assembly removal on Turn media over to reduce Between 0 and 99,999 202 Is covering exit Assembly removal on Between 100,000 199,999 202 Is covering exit Assembly removal on Bounced. Fuser Assembly removal on Assembly removal on Assembly removal on Count between 400,000 499,999 202 Is covering the exit Assembly removal on Assembly removal on Assembly removal on Count is not available 202 Is covering the exit Operator panel on Jam displays onJam displayed on Duplex Feed 2 on Pass. See Duplex FeedContinue selected Error Sub Description Possible causes Action Code Codes Tray autocompensator pick Roll assembly removal onBin mailbox service check Service checksProblems with excessive static electricity buildup Bin x is Full-message that bin x is full does not display Xx Paper Jam-Check Bin 1 displaysReady-Binx Full displays and paper feeds into bin Xx Service Error displaysXx Error code service check Cartridge fan service check Xx Fan service checkMain fan Panel board. See Operator panel board removal on Through 950.29 Eprom mismatch failureModel Board bar code Corresponds to P/N… Through 950.60 Eprom mismatch failureSee System board and inner shield removal on Charge roll service checkDead machine service check Cover closed switch/cable service checkSwitch status Pin number Cover open Cover closedVoltage on CN2-1 on the LVPS. The voltage should measure Duplex paper jams Duplex option service check23x.xx jam code Jam location Xx Jam displayed on operator panel Xx Jam displays on the operator panelError codes on Envelope feeder service checkXx Service Error, envelopes fail to feed from the hopper Xx Paper Jam displays, envelope stops in feeder paper path Xx-Cold fuser service check Fuser service checksRedrive assembly removal on Connector locations at Low voltage power supply onSystem board assembly. See System board and inner shield Lvps assembly. See Low voltage power supply removal onFuser assembly. See Fuser assembly removal on LVPS. See Low voltage power supply removal onCover assembly.Fuser narrow media sensor removal on Connector locations at Low voltage power supply removal onXx-Cold fuser check Cover assembly see Fuser narrow media sensor removal on Xx-Hot fuser service checkBoard. See System board and inner shield removal on Fuser assembly removal on page 4-26. If incorrect, replace Fuser exit and fuser narrow media sensor status chart Fuser exit sensor service checkSensor removal on Fuser exit and fuser narrow media sensor status check Fuser narrow media sensor service checkFuser narrow media sensor removal on Assembly. See Fuser assembly removal on Fuser solenoid service checkHigh-capacity feeder input tray service check Capacity feeder option control board Paper out sensor flag Elevator moves in one direction only Pin Color Paper size Paper size switch not selecting paper size that is selectedExcessive noise or vibration High-capacity output stacker service checkHigh-capacity output stacker option Input trays service check Input sensor service checkXx Paper Jam Check Bin x, Post incomplete Optional 250-sheet and 500-sheet traysPrinter does not recognize Tray x is installed Tray x Empty displays when tray x has paper in the trayPaper from Tray x does not reach the pass thru sensor Interconnect card service checkXx Paper Jam user Main drive service checkOne or more operator panel buttons fail Operator panel service checkNo buttons work Operator panel display Error Code 976.xx Network Card x x=Network card 1, 2, or Options service checkError Code 977.xx Network Card Flash Memory OptionsStandard Bin message Output bin sensor standard tray service checkOutput expander service check Xx Paper Jam-Check Bin x, Post incomplete Service BinFailures occur mainly near the bottom of the stack of paper Paper feed service checkDouble feeding paper Paper fails to feed from the multipurpose tray Paper size sensing service checkPaper activate springs and ITC switches Printer does not recognize the paper size selected Print quality service check Parallel port service checkPrint quality-all black Run the Parallel Wrap tests onPrint quality-random marks Print quality-blankPrint quality-background Print quality-blurred or fuzzy printPrint quality-banding Print quality-residual image Print quality-black bands on outer edgesPrint quality-toner on backside of printed Print quality-light printSignature button assembly service check Printhead service checkService error code Explanation Diagnostic information Page Diagnostic information System board service check Toner sensor service check Quality-background on Transfer roll service checkAccessing service menus Diagnostic aidsSee Diagnostics mode on page 3-2 for more See Configuration menu Config Menu onEntering Diagnostics mode Diagnostics modeAvailable tests See Defaults on See Disk Test/Clean onSee Engine Setting 1 through 4 on See Configuration ID onExiting Diagnostics mode Variable Description Value Direction of change Quick TestPrint quality pages Prt Quality Pgs Input source testsSelect Single or Continuous Button Test Panel TestDram Test Parallel Wrap tests Cache TestQuick Test duplex Serial Wrap testsSensor Test duplex Top Margin duplexDuplex Motor AA BB CC DD EE FF Motor Test duplexDuplex Feed Sensor Test input tray Feed Tests input trayFeed To All Bins Feed Tests output binsOrder sheets Output bins Are fed Sensor Test Output Expander Sensor Test standard output binSensor Tests 5-bin mailbox Sensor Test high capacity output stackerDiverter Test Diagnostic aids Quick Disk Test Base Sensor TestFlash Test Disk Test/CleanEngine Setting 1 through Model Name DefaultsCount Perm Page Count permanent page countParallel strobe adjustment Par x Strobe Adj Configuration IDEdge to Edge Fuser Temperature Fuser Temp EP DefaultsGap Adjust Fuser Page CountPrint Log Display LogClear Log Exit DiagnosticsEntering Configuration Menu Configuration menu Config MenuMaintenance page count Maint Cnt Value Available menusPrint quality pages Prt Quality Pgs Maintenance page counter reset Reset Maint CntPanel Menus Download Emuls Demo ModePpds Emulation Paper source Size sensingEnergy Conserve Factory DefaultsPaper Prompts Env PromptsAdditional useful menu locations Printing menu settings Menu settingsAutocompensator operation TheoryDuplex Option Autoconnect cabling and connectorsOption microcode Paper Jam 200/201 Paper Jam Check MP Feeder Paper Jam Check Env Feeder 23x and 24x jams 201 Paper Jam Remove Cartridge Page Paper Jam Open Rear Door 23x Paper Jam Open Duplex Rear Door Diagnostic aids Repair information Handling ESD-sensitive parts Fuser solenoid adjustment Adjustment proceduresGap adjustment Printhead assembly adjustmentStep a Paper alignment assembly adjustmentStep B Fuser wiper cover assembly removal Removal proceduresCovers removals Paper support removal Redrive cap cover removalLeft door removal Redrive door Remove the redrive cap. SeeRedrive cap cover removal on Right cover removalPage Page Upper front cover removal Installation notes Upper front cover latch removal Upper front cover outer bezel removal Multipurpose feeder/lower front cover assembly removal Right cover handle holder removal Left cover handle holder removalLeft and right frame extensions Pass thru plate Remove the redrive assembly. See Redrive assembly removal onLaser cover removal Page Bevel gear removal Installation Cartridge duct removal Developer drive assembly removal ESD cover removal Developer drive coupler kit removalFuser assembly removal Installation notes Fuser exit sensor removal Remove the fuser. See Fuser assembly removal onInstallation Fuser exit sensor flag and spring removal Spring replacementPage Fuser lamp removal Remove the fuser assembly. See Fuser assembly removal on40X0122 Description Fuser Lamp 115Fuser Lamp 220 40X0123Fuser narrow media sensor removal Replacement Fuser narrow media flag and spring removal Page Fuser to Lvps AC cable removal Installation Page Fuser top cover removal Page Fuser transfer plate removal Gear release link removal High voltage power supply removal Page Inner paper deflector assembly removal Input sensor removal Integrated tray autocompensator assembly removal Page Integrated tray autocompensator pick roll assembly removal Installation Interconnect card assembly removal Low voltage power supply removal Page Main fan removal Main drive assembly removal Page Page MPF arm assembly removal MPF lower paper deflector Installation noteMPF pick tire removal MPF solenoid assembly removalPage Page Installation note Operator panel board removal Outer shield removal Operator panel buttons removalRemove the left door. See Left door removal on Paper alignment assembly removal Page Paper bin full sensor flag removal Paper size sensing board removal Power takeoff shaft and spring removal Remove the laser cover. See Laser cover removal on Printhead removalRedrive assembly removal Signature button contact assembly removal System board and inner shield removal Toner sensor removal Transfer roll assembly removalBAB Upper front cover hinge assembly removalUpper paper deflector assembly removal 4061-xx0 USB board assembly removalSystem board Connector locations and connections ConnectionsSystem board see System board on Connector Pin no SignalNarmedia Bldchall PSIZE2 Autoconnect Connector Pin no Signal staticFuser Board Fuser Board not a FRU ConnectorsHigh-capacity Pin High-capacity output stacker boardStacker board Connector High voltage power supplyCN no Signal Interconnect cardConnector CN pin Signal Low voltage power supplyOutput expander control board Page Connector locations and connections Page Safety inspection guide Preventive maintenanceLubrication specifications Scheduled maintenancePage Model name Configuration Machine type Parts catalog How to use this parts catalogAssembly 1 Covers Assembly 1 Covers Assembly 2 Frame Assembly 2 Frame Assembly 3 Frame Assembly 3 Frame Assembly 4 Frame Assembly 4 Frame Assembly 5 Printhead Assembly 5 Printhead Assembly 6 Paper feed-autocompensator Assembly 6 Paper feed-autocompensator Assembly 7 Paper feed-multipurpose feeder Assembly 7 Paper feed-multipurpose feeder Assembly 8 Paper feed-alignment Assembly 8 Paper feed-alignment 7-19 has been removed from This document intentionally Assembly 10 Integrated 500-sheet paper tray 10-1 Assembly 11 Drives-Main drive and developer drive 11-1 Assembly 12 Hot roll fuser 12-1 Assembly 13 Transfer/charging 13-1 Assembly 14 Electronics-power supplies 14-1 Page Assembly 15 Electronics-card assemblies Assembly 16 Electronics-shields 16-1 Assembly 17 Cabling diagrams Assembly 18 Cabling diagrams Assembly 19 Cabling diagrams 19-1 Assembly 20 Cabling diagrams 20-1 Assembly 21 Cabling diagrams Frame assembly with solenoid and cable 42S ervice Manual Assembly 24 Optional 500-sheet paper drawer Assembly 25 Optional 500-sheet paper tray 20G0888 Duplex assembly-500-sheet Assembly 26 Duplex optionAssembly 27 Envelope feeder 48S ervice Manual Assembly 35 High-capacity feeder Assembly 35 High capacity feeder Assembly 36 High-capacity feeder 36-1 Assembly 37 High-capacity feeder Assembly 38 High-capacity feeder 64S ervice Manual Numerics IndexHardware Tests Fuser narrow media sensor flag and spring Buttons 2-106,4-67,7-3 description Page Page Page Page Part number index Laser cable assembly Redrive door assembly 250 sheet 000/010Laser printhead cable assembly Printhead assembly includes all cablesPart number index Page Part number index Page Part number index Page 500P 4061 Wiring diagram