User attendance messages—paper jams and paper handling errors (2xx.xx)

Error

Sub

Description

Possible causes

Action

code

codes

 

 

 

 

 

 

 

 

 

 

 

 

238

.00

Paper is covering one of

Media left in the duplex and

Remove any sheets from

 

 

the duplex sensors

 

Continue selected.

 

the duplex option.

 

 

during a reset.

Sensor is having mechanical or

• Try the duplex option again.

 

 

 

 

 

 

 

electrical problems.

 

If it fails, try another duplex

 

 

 

 

 

 

option, if available. If one is

 

 

 

 

 

 

not available, replace the

 

 

 

 

 

 

duplex option.

 

 

 

 

 

 

 

238

.01

Duplex input sensor

Media left in the duplex and

Remove any sheets from

 

 

covered.

 

Continue selected.

 

the duplex option.

 

 

 

Sensor is having mechanical or

• Try the duplex option again.

 

 

 

 

electrical problems.

 

If it fails, try another duplex

 

 

 

 

 

 

option, if available. If one is

 

 

 

 

 

 

not available, replace the

 

 

 

 

 

 

duplex option.

 

 

 

 

 

 

 

238

.02

Duplex exit sensor

Media left in the duplex and

Remove any sheets from

 

 

covered.

 

Continue selected.

 

the duplex option.

 

 

 

Sensor is having mechanical or

• Try the duplex option again.

 

 

 

 

electrical problems.

 

If it fails, try another duplex

 

 

 

 

 

 

option, if available. If one is

 

 

 

 

 

 

not available, replace the

 

 

 

 

 

 

duplex option.

 

 

 

 

 

 

 

238

.03

Duplex input and exit

Media left in the duplex and

Remove any sheets from

 

 

sensors covered.

 

Continue selected.

 

the duplex option.

 

 

 

Sensor is having mechanical or

• Try the duplex option again.

 

 

 

 

electrical problems.

 

If it fails, try another duplex

 

 

 

 

 

 

option, if available. If one is

 

 

 

 

 

 

not available, replace the

 

 

 

 

 

 

duplex option.

 

 

 

 

 

 

 

238

.04

Duplex doublefeed

Media left in the duplex and

Remove any sheets from

 

 

sensor covered.

 

Continue selected.

 

the duplex option.

 

 

 

Sensor is having mechanical or

• Try the duplex option again.

 

 

 

 

electrical problems.

 

If it fails, try another duplex

 

 

 

 

 

 

option, if available. If one is

 

 

 

 

 

 

not available, replace the

 

 

 

 

 

 

duplex option.

 

 

 

 

 

 

 

238

.05

Duplex doublefeed

Media left in the duplex and

Remove any sheets from

 

 

sensor covered.

 

Continue selected.

 

the duplex option.

 

 

 

Sensor is having mechanical or

• Try the duplex option again.

 

 

 

 

electrical problems.

 

If it fails, try another duplex

 

 

 

 

 

 

option, if available. If one is

 

 

 

 

 

 

not available, replace the

 

 

 

 

 

 

duplex option.

 

 

 

 

 

 

 

238

.06

Duplex doublefeed and

Media left in the duplex and

Remove any sheets from

 

 

exit sensors covered.

 

Continue selected.

 

the duplex option.

 

 

 

Sensor is having mechanical or

• Try the duplex option again.

 

 

 

 

electrical problems.

 

If it fails, try another duplex

 

 

 

 

 

 

option, if available. If one is

 

 

 

 

 

 

not available, replace the

 

 

 

 

 

 

duplex option.

 

 

 

 

 

 

 

Diagnostic information 2-69

Page 105
Image 105
Toshiba e-STUDIO500P manual Continue selected