Service error codes (9xx.xx) (continued)

Error

 

Sub

Display text

Description

Action

code

 

codes

 

 

 

 

 

 

 

 

 

 

 

 

937

 

.4

Overspeed detected

Faulty motor sensor

Go to “Main drive service

 

 

 

during speed control.

Faulty system board

check” on page 2-105.

 

 

 

Motor is type 0.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

937

 

.41

Overspeed detected

Faulty motor sensor

Go to “Main drive service

 

 

 

during speed control.

Faulty system board

check” on page 2-105.

 

 

 

Motor is type 1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

937

 

.5

Overspeed detected

Faulty motor sensor

Go to “Main drive service

 

 

 

during position control.

Faulty system board

check” on page 2-105.

 

 

 

Motor is type 0.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

937

 

.51

Overspeed detected

Faulty motor sensor

Go to “Main drive service

 

 

 

during position control.

Faulty system board

check” on page 2-105.

 

 

 

Motor is type 1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

937

 

.7

Loss of lock detected by

Defective motor cable

Go to “Main drive service

 

 

 

higher level code. Motor

Defective main drive motor

check” on page 2-105.

 

 

 

is type 0.

 

 

 

 

Paper jams

 

 

 

 

 

 

 

 

 

 

 

 

 

937

 

.71

Loss of lock detected by

Defective motor cable

Go to “Main drive service

 

 

 

higher level code. Motor

Defective main drive motor

check” on page 2-105.

 

 

 

is type 1.

 

 

 

 

Paper jams

 

 

 

 

 

 

 

 

 

 

 

 

 

937

 

.80

Driver over temperature

Excessive gear loading in gearbox

Go to“Main drive service

 

 

 

detection. Motor is

 

assembly

check” on page 2-105.

 

 

 

type 0.

 

 

 

 

 

 

 

 

 

939

 

.00

RIP–engine

System board

POR the printer several times, if

 

 

 

communications lost.

 

 

the error code continues to be

 

 

 

 

 

 

displayed, replace the system

 

 

 

 

 

 

board. See “System board

 

 

 

 

 

 

and inner shield removal” on

 

 

 

 

 

 

page 4-76.

 

 

 

 

 

 

 

940

 

.00

LVPS zero-crossing test

Incorrect LVPS installed

Check to make sure the correct

 

 

 

failed.

Noisy AC power source

LVPS assembly has been

 

 

 

 

installed. If the correct supply is

 

 

 

 

LVPS to system board cable loose

 

 

 

 

installed, check to make sure

 

 

 

 

 

 

the LVPS to system board cable

 

 

 

 

 

 

is installed correctly. If correct,

 

 

 

 

 

 

replace the LVPS assembly.

 

 

 

 

 

 

See “Low voltage power

 

 

 

 

 

 

supply removal” on

 

 

 

 

 

 

page 4-54.

 

 

 

 

 

 

947

 

.00

PQET RAM test

PQET failed to pass RAM tests on the

Replace the system board. See

 

 

 

incomplete,

system board

“System board and inner

 

 

 

PQET RAM test did not

 

 

shield removal” on page 4-76.

 

 

 

 

 

 

 

 

 

complete,

 

 

 

 

 

 

PQET RAM test failed

 

 

 

 

 

 

MARCH0

 

 

 

 

 

 

PQET RAM test failed

 

 

 

 

 

 

MARCH1

 

 

 

 

 

 

PQET RAM test busy

 

 

 

 

 

 

failure

 

 

 

 

 

 

 

 

 

948

 

.00

Pel clock check failed

System board

Replace the system board. See

 

 

 

 

 

 

“System board and inner

 

 

 

 

 

 

shield removal” on page 4-76.

 

 

 

 

 

 

 

2-26

Service Manual

 

 

 

Page 62
Image 62
Toshiba e-STUDIO500P Go toMain drive service, Board. See System board, Inner shield removal on, See Low voltage power