User attendance messages—paper jams and paper handling errors (2xx.xx)

Error

Sub

Description

Possible causes

Action

code

codes

 

 

 

 

 

 

 

 

 

202

.12

Exit sensor covered too

Page may be jammed in fuser exit or

• Make sure the redrive door

 

 

long. Fuser page count

redrive area.

 

is complete closed.

 

 

between 100,000 and

 

Check the fuser for any

 

 

199,999.

 

 

 

 

 

signs of wear or

 

 

 

 

 

 

 

 

 

 

contamination. If any are

 

 

 

 

 

found, replace the fuser

 

 

 

 

 

assembly. See “Fuser

 

 

 

 

 

assembly removal” on

 

 

 

 

 

page 4-26.

 

 

 

 

Turn media over to reduce

 

 

 

 

 

+W curl.

 

 

 

 

Check upper redrive

 

 

 

 

 

diverter and diverter spring

 

 

 

 

 

for any signs of damage, a

 

 

 

 

 

loose spring, or binding

 

 

 

 

 

parts. Repair the redrive as

 

 

 

 

 

necessary.

 

 

 

 

Check any installed output

 

 

 

 

 

options(s) that may be

 

 

 

 

 

installed for correct

 

 

 

 

 

installation and alignment.

 

 

 

 

The fuser exit sensor may

 

 

 

 

 

not be functioning properly.

 

 

 

 

 

Go to “Fuser exit sensor

 

 

 

 

 

service check” on

 

 

 

 

 

page 2-92.

 

 

 

 

 

202

.13

Page is covering narrow

• If page is not visible from front or rear

Check the fuser and area

 

 

media sensor during

of the machine, partial piece may be

around the fuser assembly for

 

 

warm up. Fuser page

torn off in the fuser covering the

any signs of debris or pieces of

 

 

count between 100,000

narrow media sensor.

paper or media.

 

 

and 199,999.

• The narrow media sensor or flag may

 

 

 

 

 

 

 

 

 

 

be dislodged or damaged.

 

 

 

 

 

 

 

202

.14

Exit sensor bounced.

Exit sensor assembly.

Go to “Fuser exit sensor

 

 

Fuser page count

 

service check” on page 2-92.

 

 

between 100,000 and

 

 

 

 

 

199,999.

 

 

 

 

 

 

 

 

202

.16

Page is covering exit

Something is keeping the exit sensor in a

Check the fuser and area

 

 

sensor during warm up.

covered position. A page may not have

around the fuser assembly for

 

 

Fuser page count

been cleared from a prior jam.

any signs of debris or pieces of

 

 

between 100,000 and

 

paper or media.

 

 

199,999.

 

 

 

 

 

 

 

 

 

2-56Service Manual

Page 92
Image 92
Toshiba e-STUDIO500P manual Between 100,000 199,999 202 Is covering exit