Paper fails to feed from the multipurpose tray

The pick roll should make one complete revolution and stop with the flat side down. If the pick roll turns but does not pick paper, check the roll for signs of wear, oil or grease on the surface of the pick roll or slick spots. If you find a problem, replace the pick roll assembly. Check to ensure the media that is being fed through the multipurpose tray assembly meets recommended paper specifications.

Paper size sensing service check

Before proceeding, check for the correct paper size loaded in the tray and that the tray has been set to accept the size paper loaded in the tray.

SW2

CN1

SW1 1

SW0

Paper size sensing switch chart

ITC

 

ITC

Paper tray size selection (X is activated)

 

System

Signal

 

 

 

 

 

 

board

CN1 pin

switch

Letter

Legal

A4

Exec

B5

A5

 

J34 pin

 

 

 

 

 

 

 

 

 

 

 

 

 

1

PSIZE2

SW1

X

X

 

 

X

 

1

 

 

 

 

 

 

 

 

 

 

2

Ground

Ground

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

3

PSIZE1

SW0

 

 

X

X

X

 

3

 

 

 

 

 

 

 

 

 

 

4

PSIZE3

SW2

X

 

 

X

 

X

4

 

 

 

 

 

 

 

 

 

 

Diagnostic information 2-113

Page 149
Image 149
Toshiba e-STUDIO500P manual Paper size sensing service check, Paper fails to feed from the multipurpose tray