Toshiba e-STUDIO500P manual Error Sub Description Possible causes Action Code Codes

User attendance messages—paper jams and paper handling errors (2xx.xx)

Error	Sub	Description	Possible causes		Action
code	codes
238	.07	Duplex doublefeed,	•	Media left in the duplex and	• Remove any sheets from
		input, and exit sensors		Continue selected.	the duplex option.
		are covered.	•	Sensor is having mechanical or	• Try the duplex option again.
				electrical problems.	If it fails, try another duplex
					option, if available. If one is
					not available, replace the
					duplex option.
239	.00	Feed error in duplex	•	Mechanical feed error due to belt	Replace the duplex option.
		unit.		slipping.
			•	Timing error due to feed system.
239	.01	Jam declared by a smart	•	Mechanical feed error due to belt	Replace the duplex option.
		device. Immediate stop.		slipping.
			•	Timing error due to feed system.
239	.02	Jam declared by a smart	•	Mechanical feed error due to belt	Replace the duplex option.
		device. Homing allowed		slipping.
		stop.	•	Timing error due to feed system.
239	.03	Duplex did not send	•	Mechanical feed error due to belt	Replace the duplex option.
		device Controls		slipping.
		response.	•	Timing error due to feed system.
239	.04	Duplex did not send	•	Mechanical feed error due to belt	Replace the duplex option.
		Input Device Ready		slipping.
		response.	•	Timing error due to feed system.
239	.05	Duplex did not send	•	Mechanical feed error due to belt	Replace the duplex option.
		Page In Output Device		slipping.
		response.	•	Timing error due to feed system.
239	.06	Failed the last page of a	•	Mechanical feed error due to belt	Replace the duplex option.
		staple job.		slipping.
			•	Timing error due to feed system.
239	.07	Engine never sent	•	Mechanical feed error due to belt	Replace the duplex option.
		Select OUtput Device to		slipping.
		the duplex unit because	•	Timing error due to feed system.
		the page leaving the
		duplex never sent Select
		Input Device.
239	.08	Engine never saw Input	•	Mechanical feed error due to belt	Replace the duplex option.
		Source Read on a page		slipping.
		to be picked from the	•	Timing error due to feed system.
		duplex unit that is
		waiting on a page to
		pass the input sensor.
239	.11	Sheet picked from	•	Mechanical feed error due to belt	Check duplex sensor cables for
		duplex never made it to		slipping.	correct installation. If no
		the input sensor. Slow or	•	Timing error due to feed system.	problem is found with the
		delayed feed from the			cables, replace the duplex
			•	Input sensor not working correctly.
		duplex unit.			option.

2-70Service Manual