Table of Contents

Table of Contents

Chapter 1 Overview

1-1

Introduction to This Guide

1-2

Document Conventions

1-3

Introduction to the CPSEE_TSP500

1-4

CPS_TSP500 System and Upgrades

1-5

System Capacity

1-6

Slots

1-6

Type of Cards

1-6

Ports on the Circuit Cards

1-6

Ratio of Trunk and Station Ports

1-6

Power

1-6

Slot Configuration

1-6

The CPS_TSP500 Telephony Cards

1-7

TSP System Connections

1-8

Monitor and Keyboard Connections

1-8

Agent Telephone Connections

1-8

Inbound Digital Station

1-8

Outbound Digital Station

1-8

Chapter 2 TSP User Procedures

2-1

Shutting Down The CPSEE_TSP500

2-2

Rebooting the CPSEE_TSP500

2-3

Starting and Stopping The CPSEE_TSP500

2-4

Starting The TSP From The menu

2-4

To Exit the Admin_Terminal

2-4

To Stop the CPSEE_TSP500

2-4

Auto Booting the TSP

2-5

Activating Auto Booting

2-5

Disable Auto Booting

2-5

Setting the Time/Date on the TSP

2-6

Chapter 3 Starting/Configuring TSP500

3-1

Logging Into TSP

3-2

The Main Menu

3-3

CPSEE_TSP500 User GuideVersion 4.0Contents-1

This document is confidential and proprietary to SER Solutions and is not for external use.

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Avaya CPSEE_TSP500 manual Table of Contents