Avaya CPSEE_TSP500 manual

	Chapter 5 Admin Terminal Commands
	Table 5-23: show util.
Column	Description
Usage(%)	The percentage of trunks that were in use during that minute.
Trunk-	The percentage of time that the TSP was out of trunks during that
Bound(%)	minute.
ActiveAgents	The average number of agents that were either waiting for a call, talk-
	ing on a call, or in after call work during that minute.

SILENCE_DB

Sets and/or displays the current after-voice silence decibel level to be used during call progress analysis in order to determine live voice.

Syntax: silence_db <level>

SILENCE_TIME

Sets and/or displays the minimum silence time after voice has been detected during call progress analysis to determine live voice.

Syntax: silence_time <time in milliseconds>

SIMCAMP

Forces Stations to an off-hook state. This command should NEVER be used on a live system.

Note:

This is intended for engineer- ing use only.

SIMIN

Used for Inbound Simulation.

Note:

This is intended for engineer- ing use only.

SLINE

Allows data and audio monitoring of the specified station number. If entered without a Station Number, only text messages (indicating the various states the station number has entered) will be displayed. If a Station Number is entered then the received audio of the station number is piped to the Station Number.

Syntax:

CPSEE_TSP500 User GuideVersion 4.0Page 5-35

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