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| Chapter 5 Admin Terminal Commands | |
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| Table | |
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| Column | Description | |
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| Usage(%) | The percentage of trunks that were in use during that minute. | |
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| Trunk- | The percentage of time that the TSP was out of trunks during that | |
| Bound(%) | minute. | |
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| ActiveAgents | The average number of agents that were either waiting for a call, talk- | |
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| ing on a call, or in after call work during that minute. | |
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SILENCE_DB
Sets and/or displays the current
Syntax: silence_db <level>
SILENCE_TIME
Sets and/or displays the minimum silence time after voice has been detected during call progress analysis to determine live voice.
Syntax: silence_time <time in milliseconds>
SIMCAMP
Forces Stations to an
Note:
This is intended for engineer- ing use only.
SIMIN
Used for Inbound Simulation.
Note:
This is intended for engineer- ing use only.
SLINE
Allows data and audio monitoring of the specified station number. If entered without a Station Number, only text messages (indicating the various states the station number has entered) will be displayed. If a Station Number is entered then the received audio of the station number is piped to the Station Number.
Syntax:
CPSEE_TSP500 User GuideVersion 4.0Page
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