Avaya CPSEE_TSP500 manual Show util, show trunks, show util, Column Description

Chapter 5 Admin Terminal Commands

Displays a variety of information on Trunks. This command can be entered with the “clear stats” switch (-c), or the “rotate through” switch (-r).

	Table 5-22: show trunks.
Command	Description
TK#	Trunk Number

SState: o = out of service, d = Digital Station, t = Third Party, i = Inbound

G	Group this trunk belongs to.
Dials	Total Dials.
Conns	Total Calls connected to agents.
Rna’s	Total Ring No Answers
Busys	Total Busys
InCmp	Total Incompletes
API	Total NMS API errors.
Seize	Total dials that failed during call setup.
Glare	Total dials that found an incoming seizure waiting
	when attempting an outbound dial.
IC	Total SIT count - Changed or Disconnected.
RO	Total SIT count - Reorder.
NC	Total SIT Count - No Circuits.
VC	Total SIT Count - Vacant Number.

show util

	If entered without arguments, it will display trunk use for the previous twenty
	minutes. If a specific time is entered, that period will be displayed. The “-r”
	options can be used to rotate through the previous 24 hours.
	The following describes the various columns in the display:
	Table 5-23: show util.
Column	Description
Time	The time displayed in hours and minutes.
Inventory	The average number of trunks assigned for use as predictive dialing
	trunks.

Page 5-34Version 4.0CPSEE_TSP500 User Guide

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