Avaya CPSEE_TSP500 manual

	Chapter 4 Features and Enhancements
MONITOR_ASSIGN6	1-48
MONITOR_ASSIGN7	49-57 77 97-104 109
MONITOR_ASSIGN7	120-128

From the above examples it should be clear that:

•Different monitors can be assigned to monitor the same agents. (Monitor 6 can monitor all of Monitor 4 and Monitor 5’s agents)

•Either ranges or single agents can be assigned.

•Multiple configuration lines are allowed for the same Monitor. (See Mon- itor 7)

Further notes:

•Monitor Stations do not have to be excluded from the Agent Stations. The TSP will ignore them. See example below – both are acceptable:

Example:

MONITOR_ASSIGN	4	1-24
MONITOR_ASSIGN	4	1-3 5-24

•If a Monitor is specified with no agents, the Monitor will be unable to monitor anyone.

Example:

MONITOR_ASSIGN4

From within the TSP application, the Admin Terminal “load” command, using the “misc” or “all” argument, is used to activate any changes.

Example:

load misc or load all

For diagnostic purposes, the following changes were included in the TSP:

•Entries in the TSP log files records the actual assignments. See the fol- lowing example:

Assume the keyword MONITOR_ASSIGN 169 2-7

10:40:49.223 Initializing Monitor Station Assignments

10:40:49.223 for monitor 169, station 2 assigned.

10:40:49.223 for monitor 169, station 3 assigned.

10:40:49.223 for monitor 169, station 4 assigned.

10:40:49.223 for monitor 169, station 5 assigned.

10:40:49.223 for monitor 169, station 6 assigned.

10:40:49.223 for monitor 169, station 7

CPSEE_TSP500 User GuideVersion 4.0Page 4-21

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