Appendix 12 Integrated Recording
Components of Integrated Recording
Recording Agent conversations on the TSP500 requires the following compo- nents:
•RAM Disk
•Recording Server
•Disk Monitor Daemon
•Recording Resource Manager
RAM Disk
You must create a RAM disk with at least a 400MB capacity to hold the tem- porary snippets of audio. The file grub.conf, located in the /boot/grub direc- tory, will be modified to allocate the memory needed for the RAM disk. New entries in the /etc/rc.d/rc.local file will create the RAM disk at /mnt/rd dur- ing
These modifications take place when you install a recorder during a TSP500 upgrade. You must reboot the system after installation to activate the RAM drive
Recording Server
To activate Integrated Recording, you must mount SAMBA to a shared drive on a Recorder Server. The Recorder Server is the server that will archive the completed recordings. The Recorder Server will be referred to as the Rec- Server in this document.
On Linux, you would mount the shared drive using an entry in the fstab file in the /etc directory. This entry requires an IP address or “nodename”. Although this could vary from site to site, the TSP software installation will configure a default “nodename” (recserv), and IP address on the 199 network (199.199.199.220).
Table 12-1: Files modified during installation.
File | Directory | Comment |
|
|
|
fstab | /etc | Add mount statement |
|
|
|
hosts | /etc | Add “nodename” and IP address of the Rec- |
|
| Server |
|
|
|
.tsp_profile | /usr/home/cpstsp | Add environment variables. |
|
|
|
If a different IP address, and “node name” is required, it can be reconfigured during the installation, or afterwards, using the “rec_watch_setup” program located in the /usr/home/cpstsp/cps01/utl/exe directory.
CPSEE_TSP500 User GuideVersion 4.0Page
This document is confidential and proprietary to SER Solutions and is not for external use.
