Chapter 4 Features and Enhancements
Trunk Features and Enhancements
New Trunk Utilization files - Feature
A new method of capturing trunk utilization history has been added to the TSP. The new history files will be saved in a newly created directory under the log directory (/usr/home/cpstsp/cps01/log/tut). The naming convention for the new files will be tuMMDD.txt, and will allow for 365 days of revolv- ing history.
The content of the history file will be similar to the “show util” command in the AdminTerminal. With the following exceptions:
•An asterisk ‘*’ will be placed as the first character on the line that repre- sent the time the snap shot was taken.
•To reduce the file size, duplicate lines will be omitted.
•The label “TrunkBound” will be added to any line that contains any per- centage of being trunk bound. This is to allow use of “grep” to find areas where trunks shortages occurred.
Example grep TrunkBound *.txt
•Lines beginning with the letter “y” indicate yesterday’s data. Remember this a revolving 24 hours of minute by minute data.
•File will automatically be overwritten on their yearly anniversary.
The generation of these files cam be disabled at any time by adding the fol- lowing keyword to the dialing rules and typing “load all” at the Admin Ter- minal.
ALLOW_TRUNK_UTIL_FILES 0
New TUT FIles
Note:
These files are for diagnostic purposes and subject to changed without notification.
Also written in the tut directory is another file with similar naming conven- tion, except the extension ends in “tut” rather than “txt”. These files contain more cryptic data and used by SER personnel in analyzing past history.
The generation of these files cam be disabled at any time by adding the fol- lowing keyword to the dialing rules and typing “load all” at the Admin Ter- minal.
ALLOW_TRUNK_UTIL_ZX_FILES 0
The file contains three type of messages ZX, ZY, and ZZ.
ZXAAA,BBB,CCC
ANumber of configured trunks used for predictive dialing
BNth minute that the snap shot was taken.
CNumber of configured Stations.
ZYDDDD,EEE,FFFF,GG,HH,III;
There will be 1440 ZY messages (one for each minute of the day.
CPSEE_TSP500 User GuideVersion 4.0Page
This document is confidential and proprietary to SER Solutions and is not for external use.
