Avaya CPSEE_TSP500 Show errors, Displays various error counts, and some statistics, show errors

Models: CPSEE_TSP500

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Chapter 5 Admin Terminal Commands

 

Table 5-17: show dstation.

 

 

Command

Description

 

 

DS#

Digital Station Number.

 

 

Type

Type of digital station. (out = outbound)

 

 

MTX

Matrix number associated with this digital station.

 

 

HOOK

Hook state. (ON or OFF)

 

 

Camp

Campaign Number if logged into a campaign, otherwise 0.

 

 

ListenTo[Matrix]

Trunk, Station, DSP device the digital station is listening to and its

 

matrix number. Trunk, Station, and DSP are respectively displayed as

 

T<xxx>, S<xxx>, D<xxx> where <xxx> is the actual Trunk, Station,or

 

DSP number.

 

 

Queue

Name of the queue the digital station is currently on.

 

 

trk

Trunk currently connected to. (0= no connection)

 

 

teln

Telephone Number if connected to a call.

 

 

show errors

Displays various error counts, and some statistics.

 

Table 5-18: show errors.

 

 

Command

Description

 

 

Call

Count of times an attempt to launch a call failed.

 

 

CallProg

Count of times an attempt to start Call Progress

 

detection failed.

 

 

DropCall

Count of times an attempt to drop a call failed.

 

 

Connect

Count of times an attempt to connect devices

 

failed.

 

 

TaskFail

Count of times NMS was unable to perform a DSP

 

operation.

 

 

ZapprCnt

Count of times a telemarketing zapper was

 

detected.

 

 

TrunkErr

Count of times a Dial failed for any reason.

 

 

UnsolErr

Count of times unexpected events were received.

 

 

DialTMO

Count of times we never detected any Call

 

Progress.

 

 

Page 5-30Version 4.0CPSEE_TSP500 User Guide

This document is confidential and proprietary to SER Solutions and is not for external use.

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Avaya CPSEE_TSP500 manual Show errors, Displays various error counts, and some statistics, show errors