Avaya CPSEE_TSP500 manual Show sho, Show board, Show camp, show board, show camp

Models: CPSEE_TSP500

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Chapter 5 Admin Terminal Commands

SHOW (sho)

This command displays information on a variety of components.

This command may be entered with the clear stats switch (-c), or the rotate through switch (-r), if specified below.

The following are valid show commands.

show board

Displays Board related information.

 

Table 5-12: show board.

 

 

Command

Description

 

 

Board

Board ID Number.

 

 

Slot

PCI Slot Number.

 

 

Bus Connections

Number of MVIP Bus Connections for this board.

 

 

show camp

Displays Campaign related information. This command can be entered with the rotate through switch (-r).

 

Table 5-13: show camp.

 

 

Command

Description

 

 

C#

Campaign Number

 

 

LG

Number of Agents logged into the Campaign.

 

 

WT

Number of Agents waiting for calls.

 

 

CN

Number of Agents talking on a call.

 

 

TNU

Number of Telephone Numbers waiting to be dialed.

 

 

HLQ

Number of calls waiting for an available agent.

 

 

DIALS

Current calls being Dialed.

 

 

TOTDL

Total Dials.

 

 

CONNS

Total Calls connected to agents.

 

 

MACHS

Total Answering Machines.

 

 

ABANS

Total Abandoned Calls.

 

 

CPSEE_TSP500 User GuideVersion 4.0Page 5-27

This document is confidential and proprietary to SER Solutions and is not for external use.

Page 97
Image 97
Avaya CPSEE_TSP500 manual Show sho, Show board, Show camp, show board, show camp