Appendix A Troubleshooting
CPSEE_TSP500 Hard Drive Diagnostic
All CPSEE_TSP500’s are installed with an IDE Smart Drive test/reporting tool. This tool reports the status of the specified IDE Smart Drive.
Instructions
1.Login to “root”
2.Type: ide-smart /dev/hda
The following is an example of the output:
[root@tspdev2 root]# | Value=100 | Threshold= 46 | Passed | |||||
Id= | 1 | Status=15 | {Prefailure | Online } | ||||
Id= | 2 | Status= 5 | {Prefailure | OffLine} | Value=100 | Threshold= 30 | Passed | |
Id= | 3 | Status= 3 | {Prefailure | Online } | Value=100 | Threshold= 25 | Passed | |
Id= | 4 | Status=50 | {Advisory | Online } | Value=100 | Threshold= | 0 | Passed |
Id= | 5 | Status=51 | {Prefailure | Online } | Value=100 | Threshold= 24 | Passed | |
Id= | 7 | Status=15 | {Prefailure | Online } | Value=100 | Threshold= 47 | Passed | |
Id= | 8 | Status= 5 | {Prefailure | OffLine} | Value=100 | Threshold= 19 | Passed | |
Id= | 9 | Status=50 | {Advisory | Online } | Value= 96 | Threshold= | 0 | Passed |
Id= 10 | Status=19 | {Prefailure | Online } | Value=100 | Threshold= 20 | Passed | ||
Id= 12 | Status=50 | {Advisory | Online } | Value=100 | Threshold= | 0 | Passed | |
Id=192 | Status=50 | {Advisory | Online } | Value=100 | Threshold= | 0 | Passed | |
Id=193 | Status=50 | {Advisory | Online } | Value= 98 | Threshold= | 0 | Passed | |
Id=194 | Status=34 | {Advisory | Online } | Value=100 | Threshold= | 0 | Passed | |
Id=195 | Status=26 | {Advisory | Online } | Value=100 | Threshold= | 0 | Passed | |
Id=196 | Status=50 | {Advisory | Online } | Value=100 | Threshold= | 0 | Passed | |
Id=197 | Status=18 | {Advisory | Online } | Value=100 | Threshold= | 0 | Passed | |
Id=198 | Status=16 | {Advisory | OffLine} | Value=100 | Threshold= | 0 | Passed | |
Id=199 | Status=62 | {Advisory | Online } | Value=200 | Threshold= | 0 | Passed | |
Id=200 | Status=15 | {Prefailure | Online } | Value=100 | Threshold= 60 | Passed | ||
OffLineStatus=0 {NeverStarted}, | AutoOffLine=No, OffLineTimeout=7 | minutes | ||||||
OffLineCapability=123 {Immediate Auto SuspendOnCmd} |
| AutoSave} | ||||||
SmartRevision=16, CheckSum=221, | SmartCapability=3 {SaveOnStandBy | |||||||
Note:
If while your logged into a TSP, you notice any unsolicited messages referencing “I/O Error”, or you receive “I/O errors” in response to any commands, DO NOT reboot the TSP, and contact Engi- neering immediately.
The last column will show whether a specific test Passed, or Failed. If a test “Fails”, arrangements should be made to replace the hard drive as soon as possible. Engineering should also be notified.
Page | Version 4.0 | CPSEE_TSP500 User Guide |
| This document is confidential and proprietary to SER Solutions and is not for external use. | |
