Avaya CPSEE_TSP500 manual Qmsg qm

Chapter 5 Admin Terminal Commands

TnAvail

Holds the available Telephone Number Blocks. The TSP is initialized with 4000 such blocks. Every telephone number that arrives at the TSP requires a Telephone Number Block to house it. Also, any station that is off-hook and not logged into a Campaign will have a Telephone Number Block to place any collected DTMF digits from the phone.

TpIdle

Holds available trunks that have been assigned for Third Party Dialing only.

Tpend

Holds Trunks waiting for acknowledgement that they have been successfully hung-up.

Trbidle[0-4]

These queues (0 through 4) hold the available trunks in each Trunk Group. It is from these queues that trunks will be grabbed for Predictive Dialing. A trunk is considered idle if it is on-hook, been through the mandatory rest time, and is not assigned to some specialized trunk queue (such as the Third Party Trunk Queue, or Digital Station Trunk Queue).

Ttry

Holds Out-of-Service Trunks. Trunks on this queue will be tested periodically to see if they can be placed back in-service.

Wvoice

Calls in the process of doing Call Progress detection (voice detection) are stored here.

QMSG (qm)

This command displays information concerning the playing of Encore voice messages.

	The -r flag rotates through the items on subsequent displays.
		Table 5-10: QMSG Commands.
Command		Description
MSG#		Message number.
MSG_NAME		Encore Message Name.
LEN		Length (in seconds) of the voice message.

Page 5-22Version 4.0CPSEE_TSP500 User Guide

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