Managing Cisco WCS and Database | Cisco Systems OL-7426-03 guide

Managing Cisco WCS and Database

•Installing Cisco WCS

•Updating the Windows Cisco WCS

•Updating the Linux Cisco WCS

•Reinitializing the Windows Cisco WCS Database

•Reinitializing the Linux Cisco WCS Database

•Administering Cisco WCS Users and Passwords

Installing Cisco WCS

Refer to the Windows Cisco WCS Quick Start Guide or Linux Cisco WCS Quick Start Guide the for instructions on how to install Cisco WCS on a Cisco WCS Server.

5/26/05	Managing Cisco WCS and Database
OL-7426-03

Image 214

Cisco Systems OL-7426-03 quick start Managing Cisco WCS and Database, Installing Cisco WCS

Contents

Welcome to the Product Guide 26/05 All Rights Reserved OL-7426-03 End User License Agreement Legal InformationProducts 26/05 Legal Information OL-7426-03 26/05 Legal Information OL-7426-03 26/05 Legal Information OL-7426-03 Limited Warranty Disclaimer of Warranty Trademarks and Service Marks Additional Open Source Terms Documentation DVD Obtaining DocumentationCisco.com Ordering Documentation Cisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback 26/05 Documentation Feedback OL-7426-03 Cisco Technical Support Website Submitting a Service RequestObtaining Technical Assistance 26/05 Obtaining Technical Assistance OL-7426-03 Definitions of Service Request Severity Obtaining Additional Publications and Information Non-Modification Statement Class a Statement RF Radiation Hazard WarningDeployment Statement Page Page Page 26/05 Safety Considerations OL-7426-03 Safety ConsiderationsKlasse 1 laserprodukt 26/05 Safety Considerations OL-7426-03 Waarschuwing Varoitus 26/05 Safety Considerations OL-7426-03 26/05 Safety Considerations OL-7426-03 26/05 Safety Considerations OL-7426-03 26/05 Safety Considerations OL-7426-03 26/05 Safety Considerations OL-7426-03 Manufacturer’s instructions. Statement Les piles usagées conformément aux instructions du fabricant Varoitus Warnung Avvertenza Aviso ¡Advertencia Varning Aviso ¡Advertencia 26/05 Safety Considerations OL-7426-03 26/05 Safety Considerations OL-7426-03 26/05 OL-7426-03 Table of Contents About Cisco Wireless LAN Controllers Solutions Tasks Starting and Stopping Linux Cisco WCS Troubleshooting with Cisco WCS References 26/05 OL-7426-03 Overviews 26/05 References About the Cisco Wireless LAN Solution 26/05 About the Cisco Wireless LAN Solution OL-7426-03 Refer to the following for more information Single-Cisco Wireless LAN Controller Deployments Full control of Cisco 1000 Series Lightweight Access Points Multiple-Cisco Wireless LAN Controller Deployments About Operating System Security About the Operating System Software26/05 Operating System Software OL-7426-03 26/05 Cisco Wlan Solution Wired Security OL-7426-03 About Cisco Wlan Solution Wired SecurityConfiguration Requirements Layer 2 and Layer 3 Lwapp Operation About Radio Resource Management RRM 26/05 Radio Resource Management RRM OL-7426-03 About the Master Cisco Wireless LAN Controller 26/05 Master Cisco Wireless LAN Controller OL-7426-03 About Client Roaming Same-Cisco Wireless LAN Controller Layer 2 RoamingInter-Cisco Wireless LAN Controller Layer 2 Roaming Inter-Subnet Layer 3 Roaming About Client Location 26/05 Client Location OL-7426-03 Per-Interface Assignment About External Dhcp ServersPer-WLAN Assignment Security Considerations About Cisco Wlan Solution Mobility Groups 26/05 Cisco Wlan Solution Mobility Group OL-7426-03 About Cisco Wlan Solution Wired Connections 26/05 Cisco Wlan Solution Wired Connections OL-7426-03 26/05 Cisco Wlan Solution WLANs OL-7426-03 About Cisco Wlan Solution WLANsAbout Access Control Lists About Identity Networking About File Transfers About Power Over Ethernet26/05 Transferring Files OL-7426-03 Pico Cell Functionality 26/05 Pico Cell Functionality OL-7426-03 Intrusion Detection Service IDS 26/05 Intrusion Detection Service IDS OL-7426-03 Cisco 2000 Series Wireless LAN Controllers About Cisco Wireless LAN Controllers26/05 Cisco Wireless LAN Controllers OL-7426-03 Cisco 4400 Series Wireless LAN Controllers Cisco 4100 Series Wireless LAN Controllers26/05 Cisco 4100 Series Wireless LAN Controllers OL-7426-03 Cisco 4100 Series Wireless LAN Controller Model Numbers Cisco 2000 Series Wireless LAN Controller Model NumbersCisco 4400 Series Wireless LAN Controller Model Numbers About Distribution System Ports 26/05 Distribution System Ports OL-7426-03 About the Management Interface 26/05 Management Interface OL-7426-03 About Operator-Defined Interfaces About the AP-Manager Interface26/05 AP-Manager Interface OL-7426-03 About the Virtual Interface About the Service Port26/05 Virtual Interface OL-7426-03 26/05 Service-Port Interface OL-7426-03 About the Service-Port InterfaceAbout the Startup Wizard Cisco Wireless LAN Controller Failover Protection About Cisco Wireless LAN Controller Memory26/05 Cisco Wireless LAN Controller Memory OL-7426-03 Cisco Wireless LAN Controller Time Zones Cisco Wireless LAN Controller Automatic Time SettingNetwork Connections to Cisco Wireless LAN Controllers Cisco 2000 Series Wireless LAN Controllers Cisco 4100 Series Wireless LAN Controllers Cisco 4400 Series Wireless LAN Controllers Page 26/05 Cisco 1000 Series Lightweight Access Points OL-7426-03 About Cisco 1030 Remote Edge Lightweight Access Points Page Page Antenna Sectorization External Antenna Connectors802.11a Internal Antenna Patterns Page Page 802.11b/g Internal Antenna Patterns About Cisco 1000 Series Lightweight Access Point LEDs About Cisco 1000 Series Lightweight Access Point Connectors Page Page Page Rogue Access Point Location, Tagging and Containment About Rogue Access Points26/05 Rogue Access Points OL-7426-03 Page About the Web User Interface 26/05 Web User Interface OL-7426-03 About the Command Line Interface 26/05 Command Line Interface OL-7426-03 26/05 Cisco Wireless Control System OL-7426-03 About the Cisco Wireless Control SystemFeatures Cisco Base Cisco Red Hat Enterprise Linux ES Server Cisco FeaturesAbout Cisco WCS Base 26/05 Cisco WCS Base OL-7426-03 About the Cisco WCS User Interface About Cisco WCS Location26/05 Cisco WCS Location OL-7426-03 About the Floor Plan Editor About Cisco WCS Cisco Wireless LAN Controller Autodiscovery26/05 Floor Plan Editor OL-7426-03 26/05 Cisco WCS Alarm Email Notification OL-7426-03 About Cisco WCS Alarm Email NotificationAbout Cisco WCS Location Calibration About Cisco 2700 Series Location Appliances 26/05 Cisco 2700 Series Location Appliances OL-7426-03 Solutions Layer 2 Solutions Cisco Wlan Solution SecurityLayer 1 Solutions 26/05 Cisco Wlan Solution Security OL-7426-03 Rogue Access Point Solutions Layer 3 SolutionsSingle Point of Configuration Policy Manager Solutions Rogue Access Point Challenges Integrated Security Solutions Simple, Cost-Effective Solutions Using the Web User Interface Add a Gateway IP address Enter a Primary Dhcp Server IP address Using the Cisco WCS User Interface 26/05 Using the Cisco WCS User Interface OL-7426-03 Create a new AP Manager Interface 26/05 Using the Cisco WCS User Interface OL-7426-03 Using the Web User Interface Using the Cisco WCS User Interface Configuring a Firewall for Cisco WCS 26/05 Configuring a Firewall for Cisco WCS OL-7426-03 Configuring the System for SpectraLink NetLink Telephones Using the Command Line Interface Using the Cisco Wireless Control System Page Config network mgmt-via-wireless enable Using Management over Wireless26/05 Management over Wireless OL-7426-03 Under General Policies, select the Admin Status Enabled box Configuring a Wlan for a Dhcp Server26/05 Configuring a Wlan for a Dhcp Server OL-7426-03 Default Web Auth Operation Customizing the Web Auth Login Screen26/05 Customizing the Web Auth Login Screen OL-7426-03 Figure Default Login Successful Screen Customizing Web Auth Operation Changing the Web Message Clearing and Restoring the Cisco Wlan Solution LogoChanging the Web Title Changing the Logo Transfer download start Copying the Logo or Graphic to the Tftp ServerDownloading the Logo or Graphic Clear webimage Creating a Custom URL Redirect Sample Customized Web Auth LoginVerifying your Web Auth Changes Figure Sample Customized Login Screen Radius Attributes Configuring Identity Networking for Operating SystemQoS-Level ACL-Name Interface-Name VLAN-Tag Tunnel AttributesPage 26/05 OL-7426-03 Cisco Wireless Control System Cisco WCS OS Command Line Interface CLICisco Wlan Solution Switch Web Interface Deployment and Quick Start Guides Troubleshooting Cisco 2700 Series Location Appliances 26/05 Using the Cisco Wlan Solution CLI OL-7426-03 Using the Cisco Wlan Solution CLIUsing a Local Serial Connection Logging Into the CLI 26/05 Logging Into the CLI OL-7426-03 Using a Remote Ethernet Connection Root Level Logging Out of the CLICLI Tree Structure 26/05 Logging Out of the CLI OL-7426-03 Viewing Network Status Config prompt Ent1Navigating the CLI 26/05 Navigating the CLI OL-7426-03 System Parameters Configuring the Cisco Wireless LAN ControllerCollecting Cisco Wireless LAN Controller Parameters Network Distribution System Parameters 26/05 Configuring System Parameters OL-7426-03 Configuring System ParametersConfig time MM/DD/YY Hhmmss Time and Date Config country code Where code = Country Users and Passwords Configuring Cisco Wireless LAN Controller InterfacesSupported 802.11a and 802.11b/g Protocols Verifying and Changing the Management Interface Show wlan summary Creating and Assigning the AP-Manager Interface Creating, Assigning and Deleting Operator-Defined Interfaces Config interface delete operator-defined interface name Verifying and Changing the Virtual Interface Config spanningtree switch mode disable Configuring Spanning Tree ProtocolConfig interface hostname virtual DNS Host Name Enabling Web and Secure Web Modes Creating Access Control Lists 26/05 Creating Access Control Lists OL-7426-03 26/05 Configuring WLANs OL-7426-03 Configuring WLANsWLANs VLANs Config wlan mac-filtering enable Wlan idConfig wlan blacklist Wlan id timeout 26/05 Local MAC Filter OL-7426-03 Config wlan security 802.1X encryption wlan id 40/104/128 Config wlan vlan Wlan id untaggedConfig wlan security 802.1X enable/disable wlan id Config wlan security 802.1X disable wlan id Dynamic WPA Keys and Encryption Config wlan security ipsec enable/disable Wlan idLayer 3 Security IPSec Config wlan security ipsec ike DH-Group Wlan id group-id IPSec AuthenticationIKE Authentication IPSec EncryptionI Config wlan security ipsec ike lifetime Wlan id seconds Config wlan security web enable/disable Wlan id Local Netuser Quality of ServiceConfig wlan qos Wlan id bronze/silver/gold/platinum Activating WLANs Config mobility group name groupname Configuring Mobility GroupsConfiguring Radius 26/05 Configuring Mobility Groups OL-7426-03 Service Port Configuring SnmpConfiguring Other Ports and Parameters 26/05 Configuring Snmp OL-7426-03 Serial CLI Console Port 26/05 Configuring Other Ports and Parameters OL-7426-03Radio Resource Management RRM 802.3x Flow Control Locally-Generated Certificate Adding SSL to the Web User Interface26/05 Adding SSL to the Web User Interface OL-7426-03 Externally-Generated Certificate Site Cert Updating the Operating System Software 26/05 Updating the Operating System Software OL-7426-03 Using the Startup Wizard 26/05 Using the Startup Wizard OL-7426-03 Enter the Cisco Wlan Solution Mobility Group RF Group Name Locally-Generated Certificate Transfer download start Adding SSL to the 802.11 Interface Config certificate generate webauth26/05 Adding SSL to the 802.11 Interface OL-7426-03 Externally-Generated Certificate You Want to start? y/n y Saving Configurations 26/05 Saving Configurations OL-7426-03 Clear config Clearing ConfigurationsErasing the Cisco Wireless LAN Controller Configuration 26/05 Clearing Configurations OL-7426-03 Resetting the Cisco Wireless LAN Controller 26/05 Resetting the Cisco Wireless LAN Controller OL-7426-03 Using the Cisco Wireless Control System 26/05 Using the Cisco Wireless Control System OL-7426-03 26/05 Using the Cisco Wireless Control System OL-7426-03 Starting Cisco WCS as a Windows Application Starting and Stopping Windows Cisco WCS26/05 Starting and Stopping Windows Cisco WCS OL-7426-03 Starting Cisco WCS as a Windows Service Stopping the Cisco WCS Windows Service Stopping the Cisco WCS Windows Application Checking the Cisco WCS Windows Service Status Stopping the Linux Cisco WCS Application Starting and Stopping Linux Cisco WCSStarting the Linux Cisco WCS Application 26/05 Starting and Stopping Linux Cisco WCS OL-7426-03 Checking the Linux Cisco WCS Status Starting and Stopping the Cisco WCS Web Interface Starting a Cisco WCS User Interface Manually Stopping the Cisco WCS User Interface Stopping a Cisco WCS User InterfaceCisco WCS Shutdown Stopping the Cisco WCS User Interface Using Cisco WCS 26/05 Using Cisco WCS OL-7426-03 Checking the Cisco Wlan Solution Network Summary Figure Network Summary for Unconfigured Cisco WCS Database Figure Network Summary for Configured Cisco WCS Database Adding a Cisco Wireless LAN Controller to Cisco WCS Creating an RF Calibration Model 26/05 Creating an RF Calibration Model OL-7426-03 Adding a Campus Map to the Cisco WCS Database Adding a Building to a Campus 26/05 Adding a Building to a Campus OL-7426-03 26/05 Adding a Building to a Campus OL-7426-03 26/05 Adding a Building to a Campus OL-7426-03 Adding a Standalone Building to the Cisco WCS Database Adding an Outdoor Area to a Campus 26/05 Adding an Outdoor Area to a Campus OL-7426-03 26/05 Adding an Outdoor Area to a Campus OL-7426-03 26/05 Adding an Outdoor Area to a Campus OL-7426-03 Adding Floor Plans to a Campus Building 26/05 Adding Floor Plans to a Campus Building OL-7426-03 26/05 Adding Floor Plans to a Campus Building OL-7426-03 Repeat this section for any remaining Floors or Basements Using Map Editor 26/05 Using Map Editor OL-7426-03 Adding Floor Plans to a Standalone Building 26/05 Adding Floor Plans to a Standalone Building OL-7426-03 26/05 Adding Floor Plans to a Standalone Building OL-7426-03 26/05 Adding Floor Plans to a Standalone Building OL-7426-03 Repeat this section for any remaining Floors or Basements Page Page Page Page Page Page Monitoring Predicted Coverage Rssi 26/05 Monitoring Predicted Coverage Rssi OL-7426-03 Monitoring Coverage Holes on a Floor Map Monitoring Transmit Power Levels on a Floor MapMonitoring Channels on a Floor Map 26/05 Monitoring Channels on a Floor Map OL-7426-03 Table Clients Monitoring Users on a Floor MapMonitoring Clients on a Floor Map Parameter Description Detecting and Locating Rogue Access Points Troubleshooting with Cisco WCS26/05 Troubleshooting with Cisco WCS OL-7426-03 26/05 Detecting and Locating Rogue Access Points OL-7426-03 26/05 Detecting and Locating Rogue Access Points OL-7426-03 Assign to me Unassign Delete Show the Event History Locating Clients Acknowledging Rogue Access Points26/05 Acknowledging Rogue Access Points OL-7426-03 Use Monitor/Clients to navigate to the Clients Summary 26/05 Locating Clients OL-7426-03 Finding Coverage Holes 26/05 Finding Coverage Holes OL-7426-03 Viewing Cisco WCS Statistics Reports Figure Typical Network Summary Updating OS Software from Cisco WCS 26/05 Updating OS Software from Cisco WCS OL-7426-03 26/05 Updating OS Software from Cisco WCS OL-7426-03 Managing Cisco WCS and Database Installing Cisco WCS26/05 Managing Cisco WCS and Database OL-7426-03 Updating the Windows Cisco WCS 26/05 Updating the Windows Cisco WCS OL-7426-03 Stop the Cisco WCS Server Application Create a Backup DirectoryUpdating the Linux Cisco WCS Back Up the Cisco WCS Server Database Restore the Cisco WCS Server Database Uninstall the Old Cisco WCS Server ApplicationStart the Cisco WCS Server Application Reinitializing the Windows Cisco WCS Database Reinitializing the Linux Cisco WCS Database Administering Cisco WCS Users and Passwords Adding User Accounts Changing Passwords Deleting User Accounts Using the Web User Interface 26/05 Using the Web User Interface OL-7426-03 26/05 Using the Web User Interface OL-7426-03 Adding CA Certificates to a Cisco Wireless LAN Controller Adding ID Certificates to a Cisco Wireless LAN Controller Page Adding a Location Appliance to the Cisco WCS Database Configuring Location Appliances26/05 Configuring Location Appliances OL-7426-03 Select Locate to display the All Location Appliances Select Synchronize Network Designs Unassigning Controllers to Cisco Wireless LAN Controllers Assigning Controllers to Cisco Wireless LAN ControllersSelect Synchronize Switches Editing Location Appliance Polling Parameters Editing Location Appliance History Parameters Editing Location Appliance Location Parameters Changing Location Appliance User Group Permissions Adding Location Appliance User GroupsDeleting Location Appliance User Groups Adding Location Appliance Users Adding Location Appliance Host Access Deleting Location Appliance Users Deleting Location Appliance Host Access Editing Location Appliance Advanced Parameters Select Clear Configuration Clearing Location Appliance ConfigurationsDeleting a Location Appliance from the Cisco WCS Database Operating Location Appliances Viewing Location Appliance Alarms26/05 Operating the Location Appliances OL-7426-03 Deleting and Clearing Location Appliance Alarms Assigning and Unassigning Location Appliance AlarmsViewing Location Appliance Alarm Events Backing Up Location Appliance Historical Data Viewing Location Appliance EventsRestoring Location Appliance Historical Data Select Synchronize Switches Viewing Location Appliance Current Status 26/05 Operating the Location Appliances OL-7426-03 Restarting the Location Appliance Application Software Defragmenting the Location Appliance DatabaseRunning Java GC on the Location Appliance Memory Select Defragment Database Rebooting the Location Appliance Error Message Description Troubleshooting TipsUsing Error Messages 26/05 Troubleshooting Tips OL-7426-03 Lradifloadprofilepassed Ipsecesppolicyfailure Client Reason Codes Using Client Reason and Status Codes in the Trap LogClient Reason Description Meaning Code Using Cisco 1000 Series Lightweight Access Point LEDs Client Status Codes Flashing References 100BASE-T Glossary10BASE-T 1000BASE-SX AES ACLAPI Bios CPU DES CSMA/CACSMA/CD Dhcp Dscp DMZDNS DSL Fips EssidFCS FPE Gvrp GarpGUI Ieee IKE IPX-SPX ISS ISAIsdn L2TP MAC LeapLwapp MIC PCI NvramOfdm Pcmcia Radius PPPRSN SNR RssiRtos Soho TCP/IP SSLTCP Tftp USB TIMTkip Vlan Wisp WecaWEP Wlan Cisco Wlan Solution Supported Country Codes 26/05 Cisco Wlan Solution Supported Country Codes OL-7426-03 CTO Ficora TBD STD-T66 NPT Channels Transmit Power RadioTx + Allowed Antenna Gain = Indoor/ Outdoor Use Frequency Range GHz Regulatory Authority USX