5/26/05 Legal Information
OL-7426-03
Customer’s license to use the Software shall be limited to, and Customer shall not use the Software in
excess of, a single hardware chassis or card or that number of agent(s), concurrent users, sessions, IP
addresses, port(s), seat(s), server(s) or site(s), as set forth in the applicable Purchase Order which has
been accepted by Cisco and for which Customer has paid to Cisco the required license fee.
Unless otherwise expressly provided in the Documentation, Customer shall use the Software solely as
embedded in, for execution on, or (where the applicable documentation permits installation on
non-Cisco equipment) for communication with Cisco equipment owned or leased by Customer and used
for Customer’s internal business purposes. NOTE: For evaluation or beta copies for which Cisco does
not charge a license fee, the above requirement to pay license fees does not apply.
General Limitations. This is a license, not a transfer of title, to the Software and Documentation, and
Cisco retains ownership of all copies of the Software and Documentation. Customer acknowledges that
the Software and Documentation contain trade secrets of Cisco, its suppliers or licensors, including but
not limited to the specific internal design and structure of individual programs and associated interface
information. Accordingly, except as otherwise expressly provided under this Agreement, Customer shall
have no right, and Customer specifically agrees not to:
(i) transfer, assign or sublicense its license rights to any other person or entity, or use the Software
on unauthorized or secondhand Cisco equipment, and Customer acknowledges that any attempted
transfer, assignment, sublicense or use shall be void;
(ii) make error corrections to or otherwise modify or adapt the Software or create derivative works
based upon the Software, or permit third parties to do the same;
(iii) reverse engineer or decompile, decrypt, disassemble or otherwise reduce the Software to
human-readable form, except to the extent otherwise expressly permitted under applicable law
notwithstanding this restriction;
(iv) use or permit the Software to be used to perform services for third parties, whether on a service
bureau or time sharing basis or otherwise, without the express written authorization of Cisco; or
(v) disclose, provide, or otherwise make available trade secrets contained within the Software and
Documentation in any form to any third party without the prior written consent of Cisco. Customer shall
implement reasonable security measures to protect such trade secrets; or
(vi) use the Software to develop any software application intended for resale which employs the
Software.
To the e xtent r equire d by law , and at Custom er's wr itten request, Cisco shall provide Customer with the
interface information needed to achieve interoperability between the Software and another indepen-
dently created program, on payment of Cisco's applicable fee, if any. Customer shall observe strict
obligations of confidentiality with respect to such information and shall use such information in compli-
ance with any applicable terms and conditions upon which Cisco makes such information available.
Customer is granted no implied licenses to any other intellectual property rights other than as specifi-
cally granted herein.
Software, Upgrades and Additional Copies. For purposes of this Agreement, “Software” shall
include (and the terms and conditions of this Agreement shall apply to) computer programs, including
firmware, as provided to Customer by Cisco or an authorized Cisco reseller, and any upgrades,
updates, bug fixes or modified versions thereto (collectively, “Upgrades”) or backup copies of the
Software licensed or provided to Customer by Cisco or an authorized Cisco reseller. NOTWITH-
STANDING ANY OTHER PROVISION OF THIS AGREEMENT: (1) CUSTOMER HAS NO LICENSE OR RIGHT
TO USE ANY ADDITIONAL COPIES OR UPGRADES UNLESS CUSTOMER, AT THE TIME OF ACQUIRING
SUCH COPY OR UPGRADE, ALREADY HOLDS A VALID LICENSE TO THE ORIGINAL SOFTWARE AND HAS
PAID THE APPLICABLE FEE FOR THE UPGRADE OR ADDITIONAL COPIES; (2) USE OF UPGRADES IS
LIMITED TO CISCO EQUIPMENT FOR WHICH CUSTOMER IS THE ORIGINAL END USER PURCHASER OR
LESSEE OR WHO OTHERWISE HOLDS A VALID LICENSE TO USE THE SOFTWARE WHICH IS BEING
UPGRADED; AND (3) THE MAKING AND USE OF ADDITIONAL COPIES IS LIMITED TO NECESSARY
BACKUP PURPOSES ONLY.