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Emerson Process Management 5300 Service and Troubleshooting, Foundation Fieldbus Error Messages

Models: 5300

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Reference Manual

00809-0100-4530, Rev BA July 2009

Rosemount 5300 Series

Section 7 Service and Troubleshooting

SAFETY MESSAGES

Safety messages	page 7-1
Analyzing the Measurement Signal	page 7-3
Surface Pulse Not Found	page 7-5
Disturbance Echo Handling	page 7-7
Interface Pulse not Found	page 7-8
Using the Echo Curve Analyzer	page 7-10

Interface Measurements with Fully Submerged Probes . page 7-15

Analog Output Calibration	page 7-16
Level and Distance Calibration	page 7-17
Logging Measurement Data	page 7-19
Backing up the Transmitter Configuration	page 7-20
Configuration Report	page 7-21
Reset to Factory Settings	page 7-22
Diagnostics	page 7-23
Using the Simulation Mode	page 7-25
Write Protecting a Transmitter	page 7-26
Enter Service Mode in RRM	page 7-26
Viewing Input and Holding Registers	page 7-27
Removing the Transmitter Head	page 7-28
Changing a Probe	page 7-29
Diagnostic Messages	page 7-33
LCD Error Messages	page 7-42
LED Error Messages	page 7-43
Foundation Fieldbus Error Messages	page 7-44

Procedures and instructions in this section may require special precautions to ensure the safety of the personnel performing the operations. Information that raises potential safety issues is indicated by a warning symbol (). Please refer to the following safety messages before performing an operation preceded by this symbol.

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Emerson Process Management 5300 manual Service and Troubleshooting, Foundation Fieldbus Error Messages

Contents

00809-0100-4530, Rev BA July Reference ManualPage North American Response Center Page Table of Contents Configuration Electrical Installation Operation Service Troubleshooting Reference Data Safety Instrumented Systems 4-20 mA onlyAppendix a Appendix F Appendix C Appendix Appendix GAppendix H Electrical shock could cause death or serious injury Safety MessagesSection Introduction Explosions could result in death or serious injury Manual Overview Service Support Product RECYCLING/DISPOSAL Transmitter Overview Signal Amplitude Reference Pulse Level Interface Level Time Applications Tank 5303 Lead Components of the Transmitter½ NPT M50 nut Cable Remote Connection Dual Compartment Housing Bolt Bracket Minimum load resistance 250 Ω within the loop is required System Architecture4-20 mA 20 mA/HART Host/DCS system e.g. DeltaV Foundation Fieldbus system architecture Tank Environment Considerations Probe Selection GuideRigid Single Flexible Single Coaxial Flexible Twin Constant Transition ZonesDielectric Flexible Single Lead Coaxial Bridging Foam Vapor Boiling Hydrocarbons Process CharacteristicsSticky applications, periodic cleaning may be required Coating Minimum Dielectric Constant at Maximum Measuring Range Measuring RangeInterface Upper product dielectric constant Flexible Single Lead Product Lower product Vessel CharacteristicsHeating Coils, Agitators Tank Shape Emulsion Layers Follow these steps for proper installation InstallationProcedure Rosemount 5300 Series Process leaks could result in death or serious injury Mechanical Installation Rosemount 5300 Series Threaded Connection MountingConsiderations Process Connection Diameter D1 Recommended Single Rigid/Flexible CoaxialRecommended Nozzle Diameter D In./DN50 Installation of Single Lead Probes Non-metallic VesselsLong Stud Metal flange Ø2 Metal sheet Metal Installation in Concrete SilosConsiderations for Solid Applications Pellets Cement Mounting in Chamber/ Still PipeMaterial Polypropylene Probe Type Recommended Diameter Minimum Diameter Rigid Single Rosemount 5300 Series Rosemount 5300 benefits Considerations when changing to RosemountReplacing a Displacer An Existing Displacer Chamber Required Probe Length Depending on Chamber Manufacturers Free Space Inlet pipe Agitator Heating coils Mounting Position Recommended Mounting for Solids Hthp version Tank insulation Ambient Temperature F CInsulated Tanks Transmitter head Nut Bolts Flange Probe Gasket Tank flange Qualified personnel perform the installationFlange Connection Nut Tank connection Probe Sealant on threads or Threaded ConnectionTransmitter head Nut Flange nut Bolts Probe Gasket Tank flange Tri-Clamp Connection Connect the transmitter head on the probe Fasten the housing support to the bracketBracket Mounting Mount the bracket to the pole Rigid Single Lead Shortening the ProbeHthp Coaxial and Ptfe probes must not be shortened Flexible Twin/Single Lead Rigid Twin Lead Centering piece is CoaxialHthp coaxial probe must not Be cut in field Anchoring Flexible Twin/Single Lead probe with weight and ringFlexible Twin/Single Lead probe with weight and magnet Weight with internal threads M8x14 Ring Magnet Drain Coaxial probeRigid Twin Lead probe Flexible Single Lead probe ≥ 1cm/m Solid ApplicationsAlternative chuck for Flexible Single Lead probes Mounting a Centering Disc on Flexible Single Probes Mounting a Centering Disc for Pipe Installations Secure the split pin Mounting a Centering Disc on Rigid Single ProbesRigid Single Lead probe 13 mm Bushing Rigid Single Lead probe 8 mm Rosemount 5300 Series Electrical Installation Avoid contact with leads and terminals Hazardous Areas CABLE/CONDUIT Entries Grounding Cable Selection 75 mA Power Requirements Maximum Loop ResistanceHart Current Connecting the Transmitter Communicator Radar Transmitter AMS Suite Hart modem Non-Intrinsically Safe OutputField Approved is Barrier Is parameters1Ui=30 Ii=130 mA Pi=1 W Ci=7.26 nF Li=0 Approval Type Power Supply Vdc Power RequirementsPower supplies Grounding Foundation Fieldbus Shield Wire Ground Connecting Fieldbus Devices Non-Intrinsically Safe Output Ui=17.5 Ii=380 mA Pi=5.32 W Ci=0 Li=0 Ui=30 Ii=300 mA Pi=1.5 W ATEX, 1.3 W FM Ci=7.26 nF Li=0Fisco is parameters Intrinsically Safe Barrier Optional DevicesTri-Loop Hart to analog converter DIN Rail Mounted Hart Tri-Loop Burst Input to Tri-Loop Field Signal Indicator Section Configuration Overview Rosemount 5300 Series Measurement Units Tank and Probe Geometry Basic Configuration Parameters Nozzle Height Tank HeightMounting Type Inner Diameter Rapid Level Changes Measurement ModeTank Environment Hold Off/Upper Null Zone Strapping Table Volume ConfigurationTank Type Vertical Bullet Standard Tank ShapesVertical Cylinder Horizontal Cylinder Upper/Lower Range Value Output Source/Primary Variable High 20.5 mA 22.5 mA Alarm ModeLevel MA Saturation Values MA Alarm Value High 20.8 mA Basic Configuration Using a 375 Field Communicator Process Variables SetupDiagnostics/Tools Software Basic Configuration Using Rosemount Radar MasterSystem Requirements Help In RRM Hardware Getting Started Installing the RRM software for Hart communication Restart the computer Specifying the COM PortTo set the COM port buffers Click the OK button Installing the RRM Software for Foundation Fieldbus Select the Measurement Units tab Specifying Measurement Units Using the Setup Functions Run Wizard Guided Setup General Information Device Properties Probe Geometry Hart command 2, 1 Foundation Fieldbus parameter Dielectric Constant/Dielectric Range Process Conditions Rosemount 5300 Series Tank Length VolumeVolume Offset Tank Diameter Analog Output Hart Finish Configuration Wizard Device Specific Configuration View Measured Values BackupRestart the Transmitter Rosemount 5300 Series Configure/Setup Basic Configuration Using AMS Suite Hart Basic Configuration Using Deltav Rosemount 5300 Series Rosemount 5300 Series Transducer 1100MEASMODE Tank Length Foundation Fieldbus parameter Volume Offset Foundation Fieldbus parameterSee Volume Configuration on page 5-7for more information Diameter Foundation Fieldbus parameter Assigning Device Tag and Node Address Foundation Fieldbus Overview Register Transducer Block Advanced Configuration Transducer BlockFoundation Fieldbus Block Operation Level Transducer Block Outd Analog Input BlockFunction Block Summary AI Block Configure the AI BlockDirect Indirect Ltype is Indirect Indirect Square RootXdscale and Outscale Ltype is Direct Level Rate TemperatureSignal Strength Engineering Units Radar Level Transmitter, Level Value SolutionParameter Configured Values Application Example Level Measurement percent Radar Level Gauge, Level value in percent %100% 46 ft 14 m Function Block 100% 10ft 3 m 33 ft 10 mLevel Measurement Function Block Interface Level Measurement Variable Units TRI-LOOP Hart to Analog ConverterVariables Assignment Control Room To turn off the Burst ModeDIN Rail Mounted Hart MULTI-DROP Configuration Rosemount 5300 Series Section Operation Measurement value Using the Display PanelError messages are listed in section LCD Error Messages on Viewing Measurement Data Specifying Display Panel Variables Using a Handheld CommunicatorUsing Rosemount Radar Master RRM Device Config General LCD tab Using AMS Using DeltaV Parameter Presentation on display Description LCD ParametersLCD parameters and presentation on display Presentation Analog Output value in RRM Viewing Measurement Data in RRM Viewing Measurement Data in AMS Suite Level values Interface Level values Viewing Measurement Data in DeltaV Rosemount 5300 Series Foundation Fieldbus Error Messages Service and Troubleshooting Explosions could result in death or serious injury Distance, m Analyzing the Measurement Signal Rosemount 5300 Series Amplitude, mV Surface Pulse not Found As product Surface Distance, m Probe End ProjectionAmplitude, mV Disturbing Echo Actual surface Disturbances at the Top of the Tank Measurement signalDisturbance Echo Handling Amplitude Threshold Curve Interface Pulse not Found Amplitude, mV Distance, m Signal Quality Metrics Device Config Tools Using the Echo Curve AnalyzerUsing the Rosemount Radar Master Measure and Learn Set threshold Configuration Mode TabMeasurement Output Play Record tank spectra Play continuously updates the spectrumView/Record ModeTab Advanced Viewing the Echo Curve Threshold SettingsTo adjust the amplitude thresholds Record Tank Spectra Rosemount 5300 Series Product Level is ignored Interface Level is measured Interface Measurements with Fully Submerged ProbesInterface Distance Analog Output Calibration Level calibration Level and Distance CalibrationDistance calibration Reference Point Distance Reference Gauge Height Level 12. Distance and Level calibration Browse Update rate Start LogLogging Measurement Data Backup File Reader Backing UP Transmitter Configuration Configuration Report Factory Settings Reset to Factory SettingsChoose the Factory Settings option Rosemount Radar Master Diagnostics Status Hart commandDeltaV Mode RRM choose menu option ToolsSimulation ModeChoose the Simulation Mode option Simulation Mode Unlock/Lock Enter Service Mode in RRMWrite Protecting a Transmitter Choose the Unlock/Lock Device option Viewing Input and Holding Registers Put the protection Nut Removing the Transmitter HeadNut Put the protection Plug here Firmware Version Changing a ProbeProbe and Firmware Compatibility Check the R2, VC marking on the probe Check Firmware and Probe VersionCheck the manufacturing date on the transmitter head label Transmitter Head Nut Process Seal Probe Changing the Probe Firmware Version Rigid Probes Flexible Probes Near ZoneGWR Series Near Zone 3for information on possible causes Diagnostic MessagesTroubleshooting Chart Symptom Possible cause Action Surface Pulse Not Found on Message Description Action Device Status Errors are indicated in RRM in the Diagnostics window ErrorsNormally result in Analog Output alarm RRM, warnings are indicated in the Diagnostics window Alarms Measurement Status Rosemount 5300 Series Interface Status Volume Calculation Status 10. Analog Output Status Analog Output Status375 Handheld Communicator, or in RRM are shown in Table Error Message Description LCD Error MessagesFor more information on errors, see Errors on Error Message Seconds Code ErrorExample Flashing LED 14. Resource Block Summarystatus messages Block ErrorsResource Block 13lists conditions reported in the Blockerr parameter Condition Condition Name and Description Power UpAnalog Input AI Function Block 17. Transducer Block Xderr messages Symptom Possible Causes Recommended Actions 00809-0100-4530, Rev BA July 19. Troubleshooting AI block Section Safety Instrumented Systems 4-20 mA only Rosemount 5300 Series Prior-Use Option Model Codes Safety Device QS OptionApplicable Models Skill Level of Personnel Hazardous Current Functional Specifications InstallationDamping Minimum input voltage Ui at different currents General Alarm and Saturation LevelsOperation and Maintenance Write Protection Site Acceptance Proof test Spare Parts Terms and Definitions References Specifications Failure Rate Data Useful LifetimeInspection Rosemount 5300 Series Measuring Performance Display / ConfigurationAppendix a Reference Data General Mechanical Electric Environment Pressure psig bar Process Temperature and Pressure RatingTemperature F C Temperature F C Flange Rating Standards Flange Connection Rating JIS Ambient TemperatureFisher & Masoneilan Remote Remote Housing Measuring Range Probe Type 4A, 4B DimensionalDimensions are in inches millimeters Drawings ½ 14 NPT Optional adapters M20x1.5, eurofast and minifast 10.1 15.6 In. s52 ½ in. s60 NPT 1/1½/2 inch10.1 In. s60 Probe with Flange Connection Probe Type 5A, 5B Rosemount 5300 Series Option W2 140 4 and 6 mm Figure A-11. Flexible Single Lead with threaded connection Probe Type 3A, 3B Figure A-12. Coaxial probe with flange connection 10.1 In. s52 15.6 ½ in. s60 ≤ 20 feet 6 m 1½ inch S60 ≤ 10 feet 3 m 24 6 Ø 0.31 ½ in. s52 In. s60 10.2 Flange Probe Type 1A½ inch NPT 1½ / 2 inch 10.2 ½ 14 NPT ≤ 164 feet 50 m Flange 10.2 Probe Type 2A Pipe diameter max 2.5 in mm Figure A-16. Bracket mounting Figure A-17. Remote housing Model Code 5301 and 5302 Level and/or Interface in Liquids Ordering Information Code Total Probe Length 13 in./cm Code Probe Type Process Connection Probe LengthsCode Probe Length Units Code Total Probe Length 13 feet/m Tri-Clamp Fittings14 Probe Type EN DIN Flanges15JIS Flanges15 Connections14 Probe Type Qx Special Certifications Special Configuration SoftwareCode Hazardous Locations Certifications Code Options Consolidate to Chamber PlantWeb Diagnostic FunctionalityRemote Housing Mounting Centering Discs Outer Diameter Code Total Probe Length 5 feet/m Code Signal OutputModel Code 5303, Level for Solids Model Product Description Connections6 Probe Type Flanges6EN DIN Flanges7 JIS Flanges7 Special Certifications 3.2 ft. Remote Housing Mounting Cable and Bracket Spare Parts Spare parts list Transmitter head Model 5301/5302/5303 CSA Fisco Intrinsic Safety2 For other o-ring materials Spare parts list Probe Model 5301/5302/5303Code Material of Construction4 Process Probe Type EN DIN Flanges13 Code Total Probe Length 12 feet/mCode Total Probe Length 12 in./cm Flanges15 Tri-Clamp Fittings15 Probe Type EN DIN Flanges14JIS Flanges13 Connections15 Probe Type In. Centering disc21 In. Centering disc PTFE22 Centering discs1 Other accessoriesRemote Housing / Bracket Mounting Other spares Rosemount 5300 Series Rosemount 5300 Series Appendix B Product Certifications EU Conformity Special Conditions for Safe Use Intrinsic SafetyEuropean Atex Directive Information Rosemount 5300 Series Rosemount 5300 Series Flameproof Rosemount 5300 Series E3/HART I3/HART E3/FIELDBUS I3/FIELDBUS Rosemount 5300 Series Factory Mutual FM Approvals Rosemount 5300 Series Explosion Proof Dual seal annunciation Dual seal maintenanceThis product meets the Dual Seal Requirements of ANSI/ISA Rosemount 5300 Series Explosion Proof Conditions of Certification Iecex Approval Rosemount 5300 Series Rosemount 5300 Series Flameproof Rosemount 5300 Series Combination Approvals Approval Drawings Rosemount 5300 Series Rosemount 5300 Series Rosemount 5300 Series Rosemount 5300 Series Appendix C Advanced Configuration Rosemount 5300 Series Distance Offset Tank Height Product Level Upper Reference Point Transmitter Trim Near Zone Using the Trim Near Zone FunctionHandling of Disturbances from Nozzle Trim Near Zone Click Trim Near Zone Figure C-3. Trim Near Zone using RRM Rosemount 5300 Series Figure C-4. Upper Null Zone Changing the Upper Null Zone Interface Threshold Automatic Surface Threshold Full Tank Threshold Offset Reference ThresholdProbe End Threshold Actual Probe End position Apparent Probe Probe END ProjectionProbe End pulse Optional configurations Figure C-10. Echo Tracking Echo Tracking Damping Use Automatic Echo Tracking Settings Vapor Dielectric Constant Lower Product Dielectric Dielectric Constant SettingsStatic Vapor Compensation Lower Product Dielectric constant Temperature oF/oC Dielectric constant Pressure Pressure BarDynamic Vapor Compensation Vapor Compensation VC marking on tank seal Figure C-14. Single Rigid Hthp with VC marking on the probe Figure C-15. Minimum requirements Installation Setup Click the Calibrate Vapor Compensation button To calibrate Dynamic Vapor Compensation Curve ATC Signal Quality MetricsFollowing diagnostics measurements are available Surface Threshold= Metrics in RRM Viewing Signal QualityOption and select the Signal Quality Metrics tab Diagnostics Suite Signal Quality Surface / Noise Margin Appendix D Remote Mounting Remote HOUSING, NEW Units Connect the transmitter head on the housing support Mount the probe housing on the probe Remote CONNECTION, Field Retrofit Remote Housing Configuration Hart Sequence 2, 6 Appendix E Performing Proof TestPerforming Proof Test Field Communicator Range 4mA Enable write protectionHart Sequence 3, 2, 1, 2 RRM Tools / Echo Curve RRM Select Setup, Output from the menuAlarm Mode AOut Loop test Rosemount Radar Master RRM Rosemount 5300 Series AMS Suite AMS Click Configure / Setup / Echo CurveAMS Select Device Diagnostics / Tools from the left menu AMS Select Configure / Setup, Analog Output from the menu Rosemount 5300 Series Channel Linearization Appendix F Level Transducer BlockDefinition Transmitter Table F-1. Channel Assignments Channel DefinitionsParameters Descriptions Channels for the Rosemount 5300 Series are the following Transducertype Geomtankheight Maxupperproductthickness Table F-3. Probe Type Table F-7. LCD Parameters 00809-0100-4530, Rev BA July Table F-4. Device ModeTable F-5. Environment Table F-6. Presentation Table F-8. Product Dielectrical Range Table F-9. Measurement Mode Unit Codes Supported Units Bit Number Value Description Corrective action Diagnostics Device Errors Rosemount 5300 Series Parameter Index Description Register Access Transducer Block ParametersTable G-1. Register Access Transducer Block Parameters Appendix G Register Transducer Block Parameter Index Description Number DBREG2FLOAT Rosemount 5300 Series Volume measurements Appendix H Advanced Configuration Transducer BlockAdvanced Configuration Transducer Block Parameters Amplitudethresholdcurve Volstraptablelength Rosemount 5300 Series Definition Appendix I Resource Transducer BlockOverview Parameters and Descriptions Cycletype Maintpri Saveconfignow PlantWeb Alerts Advisory Alarms Maintenabled Priority Alarm PriorityProcess Alarms Recommended Actions for PlantWeb Alerts RB.RECOMMENDEDACTION Figure J-1. Analog-Input Block Appendix J Analog-Input Block Parameter Index Units Description Number Alarmhys Device Simulation Damping Figure J-2. Analog Input Function Block Schematic Signal Conversion Condition Condition Name and Description Number Block ErrorsModes Table J-2. Blockerr Conditions Priority Number Alarm Detection Status Handling Advanced Features Configure the AI Block Table J-5. Level Rate Table J-8. Volume Table J-6. TemperatureTable J-7. Signal Strength Rosemount 5300 Series Numerics Index Ioopts Varindex Index-4 Page Emerson Process Management