Service menu

The personal identification number (PIN) used to access the Service menu is 11552010.

In the following table, asterisks (*) indicate the factory default setting.

First level

Second level

Third level

Values

Description

 

 

 

 

 

User Access Code

 

 

 

Access the product

 

 

 

 

with a user–level

 

 

 

 

personal identification

 

 

 

 

number (PIN).

Administrator

Access Code

Service Access

Code

Print Event Log

View Event Log

TIP: This event log contains more detailed information than the event log in the Troubleshooting menu. This event log contains all events.

NOTE: Some menus or function might not be available.

Access the product with a administrator– level personal identification number (PIN).

Access the product with a technician–level personal identification number (PIN).

Prints a report containing the last 50 entries in the product’s event log, starting with the most recent.

Displays the last 50 events, starting with the most recent.

Clear Event Log

 

 

Removes all recorded

 

 

 

events from the event

 

 

 

log.

 

 

 

 

Cycle Counts

Mono Cycle Counts

0*

Shows the number of

 

 

Range: 0 – 9999999

mono print cycles.

 

 

 

 

 

 

 

 

Color Cycle Count

0*

Shows the number of

 

 

Range: 0 – 9999999

color print cycles.

 

 

 

 

 

 

 

 

Refurbish Cycle

0*

Used for setting the

 

Count

Range: 0 – 9999999

page count when the

 

 

product is refurbished

 

 

 

at the factory.

 

 

 

 

ENWW

Tools for troubleshooting 409

Page 433
Image 433
HP Enterprise CP5525 manual Service menu, Cycle Counts Mono Cycle Counts, Refurbish Cycle