HP Enterprise CP5525 manual Replace any defective parts

Table 3-59Causes and solutions for pickup delay and pickup stationary jams (continued)

Cause	Solution
Multiple feed of media	If the tray 3 pickup roller, separation roller, or feed roller is worn or deformed,
	replace any defective parts.
The paper-feeder media-feed sensor lever is	Check the sensor lever to make sure it is set correctly. If it is damaged, replace
set incorrectly or damaged.	the paper-feeder assembly.
The spring of the paper-feeder media-feed	Check the spring and place it in correct position.
sensor lever is unhooked.
Poor contact of the paper-feeder media-feed	Reconnect the connector (J406) on the connector PCA and connector (J22) of
sensor connector.	the paper-feeder media feed sensor.
A tray feed sensor is defective.	Run the manual sensor test to verify that the tray feed sensor is functioning
	properly. See Tray/Bin manual sensor test on page 300 for information. If it is
	not, replace the pickup assembly of the specific tray.

Table 3-60	Causes and solutions for residual media jams
Cause	Solution

The sensor that detects residual paper jams is set incorrectly or damaged.

Run the manual sensor test to verify which sensor detects the paper. See Tray/ Bin manual sensor test on page 300 for information. Check the sensor lever to make sure it is set correctly. If it is damaged, replace the corresponding pickup assembly.

The spring of the sensor lever that detects	Run the manual sensor test to verify which sensor detects the paper. See Tray/
residual paper jams is unhooked.	Bin manual sensor test on page 300 for information. Check the spring of the
	sensor lever to make sure it is set correctly.
Poor contact exists in the sensor that detects	Run the manual sensor test to verify which sensor detects the paper. See Tray/
residual paper jams.	Bin manual sensor test on page 300 for information. Reconnect the following
	corresponding sensor connectors:

The sensor that detects residual paper jams is defective.

Run the sensor test in the sensor monitor mode to verify which sensor detects the paper. Replace media feed sensor.

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