Product will not duplex or duplexes incorrectly

Product will not duplex (print 2-sided jobs) or duplexes incorrectly

Cause

Solution

 

 

You are trying to duplex on unsupported paper.

Verify that the paper is supported for duplex printing.

 

 

The printer driver is not set up for duplex printing.

Set up the printer driver to enable duplex printing.

 

 

The first page is printing on the back of preprinted forms or

Load preprinted forms and letterhead in Tray 1 with the

letterhead.

letterhead or printed side down, with the top of the page

 

leading into the product. For Tray 2 and 3, load the paper

 

printed side up with the top of the page toward the right of

 

the product.

 

 

The product model does not support automatic 2-sided

The HP Color LaserJet CP5525n does not support automatic 2-

printing.

sided printing.

 

 

The product configuration is not set for duplexing.

In Windows, run the automatic configuration feature:

 

1.

Click the Start button, point to Settings, and then click

 

 

Printers (for Windows 2000) or Printers and Faxes

 

 

(for Windows XP).

 

2.

Right-click the HP product icon, and then click

 

 

Properties or Printing Preferences.

 

3.

Click the Device Settings tab.

 

4.

Under Installable Options, click Update Now in

 

 

the Automatic Configuration list.

 

 

 

520 Chapter 3 Solve problems

ENWW

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HP Enterprise CP5525 manual Product will not duplex or duplexes incorrectly