HP Enterprise CP5525 manual 10.YY.15 Install supply, 10.YY.25 Wrong cartridge in color slot

Recommended action

If print quality is no longer acceptable, replace the indicated print cartridge. See the parts chapter in the service manual for the correct cartridge part number.

TIP: Advise the customer that HP recommends that they have replacement supplies available to install when the print quality is no longer acceptable.

10.YY.15 Install <supply>

Description

The indicated supply has been removed or installed incorrectly.

◦10.00.15 (event code) Black print cartridge

◦10.01.15 (event code) Cyan print cartridge

◦10.02.15 (event code) Magenta print cartridge

◦10.03.15 (event code) Yellow print cartridge

◦10.23.15 Fuser kit

◦10.31.15

TCU

Recommended action

Replace or install the indicated supply.

See the parts chapter in the service manual for the correct supply or kit part number.

10.YY.25 Wrong cartridge in <color> slot

Description

The indicated cartridge is installed in the wrong position.

◦10.00.25 (event code) Black print cartridge

◦10.01.25 (event code) Cyan print cartridge

416 Chapter 3 Solve problems ENWW