HP Enterprise CP5525 manual Wrong cartridge in color slot

Used supply installed To continue, press OK OR Used supply in use

Description

One of the print cartridges has been previously used.

◦XX = 00

Black print cartridge

◦XX = 01

Cyan print cartridge

◦XX = 02

Magenta print cartridge

◦XX = 03

Yellow print cartridge

Recommended action

If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit.

Wrong cartridge in <color> slot

Description

The indicated slot for a print cartridge contains a cartridge that is not the correct color.

From left to right, the print cartridges should be installed in the following order:

◦Yellow

10.03.25(event code)

◦Magenta

10.02.25(event code)

◦Cyan

10.01.25(event code)

◦Black

10.00.25(event code)

Recommended action

Remove the print cartridge from that slot, and install a cartridge that is the correct color.

ENWW Tools for troubleshooting 491