HP Enterprise CP5525 57.00.02, 57.00.03, Recommended action 59.00.30 or, 59.00.90 or 59.00.A0

57.00.02

Fuser fan (FM2) faliure

1.Turn the product off, and then on. Listen for fan noise at the front lower-right corner of the product. If no noise is heard, replace the fuser fan (FM2).

2.If this part has been removed or replace, check the connector (J121) on the DC controller PCA and the intermediate connector (J524).

57.00.03

Formatter fan (FM3) failure

1.Turn the product off, and then on. Listen for fan noise at the lower back-center of the product. If no noise is heard, replace the formatter fan (FM3).

2.If this part has been removed or replace, check the connector (J142) on the intermediate connect board.

59.00.YY Error To continue, turn off then on

Description

Printing error

Recommended action

59.00.30 or 59.00.04

Fuser motor (M4) start up error or fuser motor (M4) rotational error

1.Use the fuser motor (M4) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly.

2.If the product has been serviced, check the connector (J516) on the fuser motor and the connector (J81) on the DC controller PCA.

59.00.90 or 59.00.A0

ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error

1.Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly.

2.If the product has been serviced, check the connector (J517) on the ITB motor and the connector (J81) on the DC controller PCA.

59.00.C0

ENWW Tools for troubleshooting 447