HP Enterprise CP5525 manual 56Causes and solutions for pickup delay jams Tray

Table 3-55Causes and solutions for pickup delay jam 1: tray pickup (continued)

Cause Solution

The TOP sensor is defective.

Run the manual sensor test to verify that the TOP sensor is functioning properly. If not, replace the registration assembly. See Registration sensor assembly on page 142.

Poor contact of the MP-pickup-solenoid drive	Reconnect the connector of the tray pickup solenoid intermediate connectors
connector	(J530L and J530D), and the connector (J152) on the DC controller PCA.
The MP-pickup solenoid is defective.	Execute the tray-pickup-solenoid driving test in the component test (see
	Component tests on page 314). If the solenoid is defective, replace the right
	door assembly. See Right-door assembly on page 126.
Poor contact of the pickup-motor drive	Reconnect the picku-motor connector (J523) and connector (J260),
connector (M5)	intermediate connectors (J535L and J535D), and the connector (J1003) on the
	DC controller PCA.
The pickup motor is defective.	Execute the pickup-motor driving test in the component test (see Component
	tests on page 314). If the motor is defective, replace the paper pickup
	assembly. See Paper pickup assembly on page 135.

Table 3-56Causes and solutions for pickup delay jams Tray 2

Cause	Solution
Poor contact of the pickup motor drive	Reconnect the connector J91on the DC controller PCA .
connector.
The pickup motor is defective.	Execute the Tray 2 pickup motor test in the component test (see Component test
	(special-mode test) on page 314). If the motor is defective, replace the paper
	pickup assembly. See Paper pickup assembly on page 135.
The pickup roller is worn or deformed.	Replace the pickup roller. See Pickup roller (Tray 2) on page 98.
The tray 2 separation roller is worn or	Replace the separation roller. See Separation roller assembly (Tray 2)
deformed.	on page 97.
Poor contact of the TOP sensor connector.	Reconnect the connector J122 on the DC controller PCA.
The TOP sensor (PS5) is defective.	Run the manual sensor test to verify that the TOP sensor is functioning properly.
	See TOP (top-of-page) sensor (PS5) on page 294 for information. If it is not,
	replace the registration sensor assembly. See Registration sensor assembly
	on page 142.
Poor contact of the Tray 2 pickup solenoid	Reconnect the connector J1003 on the DC controller PCA.
drive connector.
The Tray 2 pickup solenoid is defective.	Run the Tray 2 pickup solenoid test in the component test (see Component test
	(special-mode test) on page 314) to verify that the Tray 2 pickup solenoid is
	functioning properly. If it is not, replace the paper pickup assembly. See Paper
	pickup assembly on page 135.

ENWW Clear jams 511