HP Enterprise CP5525 manual Solve performance problems, Problem Cause Solution

Solve performance problems

Problem	Cause	Solution
Pages print but are totally blank.	The document might contain blank	Check the document that you are
	pages.	printing to see if content appears on all
		of the pages.
	The product might be malfunctioning.	To check the product, print a
		Configuration page.
	All of the print cartridges might be very	Replace the toner cartridges if a
	low on toner.	Supplies very low message is
		displayed.
Pages print very slowly.	Heavier paper types can slow the print	Print on a different type of paper. Proper
	job.	fusing may require a slower print speed
		to ensure the best print quality.
	Complex pages can print slowly.	Simplify the page.
Pages did not print.	The product might not be pulling paper	Make sure paper is loaded in the tray
	correctly.	correctly.
	The paper is jamming in the product.	Clear the jam. See Clear jams
		on page 495.
	The USB cable might be defective or	●	Disconnect the USB cable at both
	incorrectly connected.		ends and reconnect it.
		●	Try printing a job that has printed
			in the past.
		●	Try using a different USB cable.
	Other devices are running on your	The product might not share a USB port.
	computer.	If you have an external hard drive or
		network switchbox that is connected to

the same port as the product, the other device might be interfering. To connect and use the product, you must disconnect the other device or you must use two USB ports on the computer.

532 Chapter 3 Solve problems ENWW