HP Enterprise CP5525 manual 13.WX.YZ Fuser area jam

Tray 5 feed sensor - SR81

◦13.A6.FF (event code) Tray 6 feed sensor - SR91

◦13.FF.FF (event code) Multiple sensors

Recommended action

Clear the jam. See the clear jams section in the service manual.

13.WX.YZ Fuser area jam

Description

◦13.B9.AZ (event code) Stopped at fuser jam

This jam occurs when the paper stays at the fuser output sensor for a designated amount of time after it has reached the fuser output sensor.

Z = fuser mode

●1 = Normal auto sense

●2 = Normal non-auto sense

●3 = Light 1 to 3

●4 = Heavy 1

●5 = Heavy 2

●6 = Heavy 3

●7 = Glossy 1

●8 = Glossy 2

●9 = Glossy 3

●A = Glossy film

●B = Transparency

●C = Label

●D = Envelope 1 to 3

420 Chapter 3 Solve problems ENWW