Recommended action

Turn the product off, and then on.

If the error persists, replace the DC controller PCA.

42.XX.YY

Description

Internal system failure

Recommended action

Turn the product of,f then on, and retry.

If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.

47.00.XX

Description

Backchannel internal error

Recommended action

Turn the product off, and then on again. Resend the print job.

If the error persists, execute the Partial Clean item in the Preboot menu.

47.01.XX

Description

Image transformer internal error

Recommended action

Turn the product off, and then on again. Resend the print job.

If the error persists, execute the Partial Clean item in the Preboot menu.

47.02.XX

Description

Job parser internal error

Recommended action

Turn the product off, and then on again. Resend the print job.

If the error persists, execute the Partial Clean item in the Preboot menu.

436 Chapter 3 Solve problems

ENWW

Page 460
Image 460
HP Enterprise CP5525 manual 42.XX.YY, 47.00.XX, 47.01.XX, 47.02.XX