Troubleshooting menu

In the following table, asterisks (*) indicate the factory default setting.

Table 3-42Troubleshooting menu

First level

Second level

Third level

Fourth level

Values

Description

 

 

 

 

 

 

Exit

 

 

 

 

Use this menu to help

Troubleshooting

 

 

 

 

resolve problems.

NOTE: This item only

 

 

 

 

 

displays if you are

 

 

 

 

 

backing out of the

 

 

 

 

 

Troubleshooting menu.

 

 

 

 

 

 

 

 

 

 

Print Event Log

 

 

 

 

Prints a report

 

 

 

 

 

containing the last

 

 

 

 

 

50 entries in the

 

 

 

 

 

product’s event log,

 

 

 

 

 

starting with the most

 

 

 

 

 

recent.

 

 

 

 

 

 

View Event Log

 

 

 

 

Displays the last 50

 

 

 

 

 

events, starting with

 

 

 

 

 

the most recent.

 

 

 

 

 

 

Print Quality

Print PQ

 

 

 

Prints a page that

Pages

Troubleshooting

 

 

 

includes instructions

 

Pages

 

 

 

and pages for each

 

 

 

 

 

color. These pages

 

 

 

 

 

can help isolate print-

 

 

 

 

 

quality problems.

 

 

 

 

 

 

 

Diagnostics Page

 

 

 

Prints a page that

 

 

 

 

 

can assist in

 

 

 

 

 

diagnosing product

 

 

 

 

 

problems.

 

 

 

 

 

 

 

Color Band Test

Print Test Page

 

 

Prints a color band

 

 

 

 

 

test page that is used

 

 

 

 

 

to identify arcing in

 

 

 

 

 

the high-voltage

 

 

 

 

 

power supply and

 

 

 

 

 

other print-quality

 

 

 

 

 

defects.

 

 

 

 

 

 

 

 

Copies

 

Range: 1 – 30

Specify how many

 

 

 

 

Default = 1

copies of the internal

 

 

 

 

page are printed.

 

 

 

 

 

 

Diagnostic Tests

Disable Cartridge

 

 

 

This item allows you

TIP: When this item is

Check

 

 

 

to remove a print

 

 

 

 

cartridge to help

selected, only the

 

 

 

 

determine which

diagnostic pages in the

 

 

 

 

cartridge is the

Troubleshooting menu

 

 

 

source of a problem.

can be printed.

ENWW

Tools for troubleshooting 401

Page 425
Image 425
HP Enterprise CP5525 manual 42Troubleshooting menu