Recommended action

Turn the product off, and then on.

Rerun the file erase function.

99.00.01 Upgrade not performed file is corrupt

Description

A remote firmware upgrade (RFU) was not performed.

CRC error in the firmware image (bad image).

Recommended action

Download the RFU file and attempt the upgrade again.

99.00.02 Upgrade not performed timeout during receive

Description

A remote firmware upgrade (RFU) was not performed.

I/O timeout when reading header number and size. Indicates a problem with the network environment, not the device.

Recommended action

The most common cause is an issue with the network environment. Make sure that there is a good connection to the device and attempt the upgrade again, or upgrade using the USB walk-up port.

99.00.03 Upgrade not performed error writing to disk

Description

A remote firmware upgrade (RFU) was not performed.

Disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.

Recommended action

1.Download the RFU file and attempt the upgrade again.

2.If the error persists, perform the Clean Disk process. You will then need to download firmware from the Preboot menu.

3.If the error persists, replace the hard disk.

99.00.04 Upgrade not performed timeout during receive

Description

A remote firmware upgrade (RFU) was not performed.

ENWW

Tools for troubleshooting 455

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HP Enterprise CP5525 manual Upgrade not performed file is corrupt, Upgrade not performed timeout during receive