HP Enterprise CP5525 60.00.0Y Tray Y lifting error, Recommended action 50.05.80, 60.00.03 or

Recommended action

50.05.80

Black developer motor failure error (ITB motor; M1)

1.Use the ITB drum motor (M1) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the ITB motor assembly.

2.If the product has been serviced, check the connector (J517) on the ITB motor and the connector (J81) on the DC controller PCA.

50.06.80 or 50.07.80 or 50.08.80

CMY developer motor (M3) failure error

1.Use the developer motor (M3) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the developer motor assembly.

2.If the product has been serviced, check the connector (J514) on the developer motor and the connector (J81) on the DC controller PCA.

60.00.0Y Tray <Y> lifting error

Description

Tray lift motors error

Recommended action

60.00.02

Media input Tray 2 lift-up motor (M9) failure

1.Use the Tray 2 paper surface sensor (PS4) test in the Tray/Bin manual sensor test to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly.

2.Open and close Tray 2 and listen at the back of the product for the sound of the lifer motor (M9) operating. If it does not operate, replace the lifter drive assembly.

3.If the product has been serviced, check the intermediate connector (J742) and the connector (J151) on the DC controller PCA.

4.If the error persists, replace the cassette tray.

60.00.03or 60.00.04

450 Chapter 3 Solve problems ENWW