10.XX.34 Used supply in use

Description

The indicated cartridge is used.

10.00.34 (event code) Black print cartridge

10.01.34 (event code) Cyan print cartridge

10.02.34 (event code) Magenta print cartridge

10.03.34 (event code) Yellow print cartridge

Recommended action

If you believe this is a genuine HP supply, go to www.hp.com/go/anticounterfeit.

NOTE: Removing a cartridge from one product and then installing it in a different product (for testing functionality) will cause this event code.

10.XX.40 Genuine HP supplies installed

Description

More than one genuine HP print cartridge has been installed.

10.00.40 (event code) Black print cartridge

10.01.40 (event code) Cyan print cartridge

10.02.40 (event code) Magenta print cartridge

10.03.40 (event code) Yellow print cartridge

Recommended action

No action necessary.

414 Chapter 3 Solve problems

ENWW

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HP Enterprise CP5525 manual 10.XX.34 Used supply in use, 10.XX.40 Genuine HP supplies installed