HP WebQoS Software manual Troubleshooting, Shared Memory

NOTE

Using HP WebQoS

Troubleshooting

Troubleshooting

Make sure you have installed all required patches. Refer to the HP WebQoS Premium for HP-UX Release Note for a list of these patches.

Shared Memory

If you see the following warning in the /var/opt/webqos/logs/qoslog file,

Couldn’t attach to shared memory

this means that the Service Control Agent (SCA) cannot function correctly without memory segments.

You need to do one of the following:

•Either run the System Application Manager (SAM) and create a kernel with more memory segments

Or

•run ipcs to list memory segments, and then run ipcrm -mto delete memory segments.

Error Messages Viewable From the Management User Interface

The following error messages are viewable in the management user interface:

•The SCO on <machine> on port <number> is not running.

The WebQoS SCO is down. You need to exit the management user interface, restart the SCO by running /opt/webqos/bin/sco_start and then restart the management user interface.

You must be root to restart the SCO and run

/opt/webqos/bin/sco_start

•Problems writing to the SCO socket

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