Using HP WebQoS
Troubleshooting
Logging
Error messages are logged in the /var/opt/webqos/logs/qoslog and /var/opt/webqos/logs/acclog files. You can set the level of logging (number and types of messages) by setting the parameters in the file /etc/opt/webqos/qos.conf. For information on how to set the parameters, see “Modifying WebQoS Global Configuration” on page 27. More messages will be logged by changing the levels. See “Changing Logging and Tracing Levels” on page 118 for more information.
Tracing
The /var/opt/webqos/logs/qostrace and /var/opt/webqos/logs/acctrace files are for use by HP Support.
Measurement Logging
If you have set the LogOn parameter in the /etc/opt/webqos/qos.conf file to on, WebQoS creates a new measurement log file daily for each WebQoS site and places them in /var/opt/webqos/measures. The measurement log file name is the site name that was entered in the management user interface followed by the date. For information on how to set the logging level, see “Modifying WebQoS Global Configuration” on page 27.
Statistics Logging
If you have enabled Service and Site Statistics Logging in the management user interface, WebQoS generates statistics and creates files in /var/opt/webqos/logs.
The statistics log file names are the site name or service name that you entered in the management user interface followed by the date. For information on how to enable Statistics Logging, and for a description of which statistics are generated, see “Adding a Service” on page 45for Service Statistics Logging, and “Enabling Site Statistics Logging” on page 82 for Service Statistics Logging.
Changing Logging and Tracing Levels
The product ships with default levels. For logging, the default level is informative messages. Tracing is turned off. We recommend that you run the product with these levels. Turning on more detailed levels will quickly fill up the logfiles. The levels are set in the /etc/opt/webqos/qos.conf file. There is more information on the
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