HP WebQoS Software manual Customizing the ITO Templates, Chapter

Customizing and Using HP OpenView with HP WebQoS

Installing and Configuring HP OpenView IT/Operations

su root

cd /var/opt/webqos/stats

ln -s SomeServiceName.stat qos.stat

When the ITO templates open the file qos.stat, they will really be reading from the statistics file you selected. In the example above, the WebQoS service name is SomeServiceName.

Customizing the ITO Templates

The ITO templates shipped with WebQoS reside in the template group WebQoS. There are three classes of ITO templates:

•Event templates—operate automatically and will probably require little or no customization. The WebQoS events monitored are Policy Events (SLO and Thresholds), Corrective Actions, and Denial of Service Events.

•Status templates—operate automatically and will probably require little or no customization.

•Statistic threshold monitors—will need customization if you wish to monitor statistics for more than one WebQoS service. Follow the steps below. (If you wish to monitor just one WebQoS service, see the previous section, “Getting a Quick Start” on page 133.)

The WebQoS service statistics that are monitored are:

current number of sessions

number of deferred sessions in last 30 minutes current number of redirections

current number of rejections current number of sites in violation

current number of sites in error state “other” average response time (low request class)

current number of deferred sessions (low request class) average deferral time (low request class)

The statistics are logged in the file /var/opt/webqos/stats/servicename.stat where servicename is the name of the service configured in the management user interface. For information on WebQoS service statistics logging, see “To Configure Service Statistics Logging” on page 47 in this manual.

ITO templates are not provided for each statistical value. You may want to create your own templates by following the format of the statistics

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