HP WebQoS Software manual To Configure Service Level Objectives for the Service

Models: WebQoS Software

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Configuring HP WebQoS

Configuring WebQoS from the Management User Interface

Redirections High

Redirections Medium

Redirections Low

Rejections High

Rejections Medium

Rejections Low

Deferred Outstanding High

Deferred Outstanding Medium

Deferred Outstanding Low

Deferral Time Average High

Deferral Time Average Medium

Deferral Time Average Low

Deferral Time Current High

Deferral Time Current Medium

Deferral Time Current Low

3.If you wish to configure a Service Level Agreement for the service, go to the next section. Otherwise click [OK].

To Configure Service Level Objectives for the Service

A service level objective (SLO) specifies the level of service that you expect to provide. WebQoS monitors compliance and takes corrective actions if you have specified them. SLOs put limits on the total number of sessions that have not expired and are possibly active for all the sites in the service. If you have configured the SLO, the results are displayed by selecting the Service in the main Management Interface Window and clicking on the Statistics icon in the task bar. For more information on viewing statistics, see “Displaying Service Performance Statistics” on page 107.

To add the SLO for the service, do the following:

1.From the Add Service Configuration window select the SLOs tab (Figure 3-7, "Add a Service Configuration SLO Dialog Box").

Or, if you are adding the SLO to an existing service, select the service in the Services/Systems pulldown menu and choose the Edit task icon button.

Chapter 3

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HP WebQoS Software manual To Configure Service Level Objectives for the Service