HP WebQoS Software manual Troubleshooting the HP LD Controller, General Troubleshooting

Installing and Using HP LocalDirector Controller

Configuring HP LocalDirector Controller

Configuring a System with More than One LAN Card

If the system on which you are running the web server has more than one LAN card, you must set the snmp-server host and real parameters in Cisco LocalDirector. Do the following:

1.On the system with multiple LAN cards, run netstat -rnand check the routing table information. Use the IP address associated with the Cisco LocalDirector gateway to configure the snmp-server host parameter of Cisco LocalDirector.

2.On the system with multiple LAN cards, run

nslookup local_hostname and use this IP address to configure the real parameter of Cisco LocalDirector.

Refer to Cisco LocalDirector’s manuals for information on setting these parameters.

Troubleshooting the HP LD Controller

General Troubleshooting

If an error occurs, check the following two log files for error messages, causes, and recommended actions:

1./var/opt/hpldc/ldc.log

2./var/opt/hpldc/webstone.log

HP LDControl Cannot Find Cisco’s LocalDirector

If HP LocalDirector or the snmp_test program does not find the correct IP address for the system connected with Cisco’s LocalDirector, edit the /opt/hpldc/webstone/conf/server-listfile to include this IP address.

For example, if the IP address of the system running Cisco’s LocalDirector is 111.222.333.444, change the entry in the server-listfile to:

111.222.333.444 /web_srvr_root web_port_number /web_srvr_root/document_root

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