RGB Spectrum DGy 201x manual 4DGy Applications Suite

I N S TA L L A T I O N A N D S E T U

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. DGy Applications Suite ..

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Figure 2-4DGy Applications Suite

Use the following steps to troubleshoot a failure to connect to the Applications Suite:

•Check that the network Link and Activity LEDs on the DGy 201x front panel are indicating an active Ethernet link.

•Ensure that the removable hard disk drive is properly locked into place with the power on.

•Verify a working TCP/IP connection by using the “ping” utility to check the connection. The “ping” utility is typically provided as part of the networking tools included in the computer operating system.

•If using a direct Ethernet connection between the DGy 201x and control PC, be sure that the PC has a valid static IP address that does not conflict with the DGy, and that Ethernet crossover cable is used. Verify that the PC has been set to a static IP address compatible with the DGy 201x address.

•Check that the correct IP address has been entered into the browser address line. If the DGy 201x IP address is unknown, use the serial port to determine the current setting. In Chapter 6, refer to the IPADDRess command for more information.

•Check that pop-up blockers are disabled.

•Verify the PC is equipped with Java version 1.4.2, 1.5.0 or higher.

350-9047 v3.0.1 DGy Model 201x User’s Guide 21