SOLVING PROBLEMS

 

OPERATING DIFFICULTIES

 

 

 

 

 

Problem

 

Required Action

 

Transmission cannot take

The document is jammed in the feeder.

 

place; the Clear

Remove the jammed document (see page 213)

 

Original indicator blinks.

 

and repeat the transmission procedure.

 

 

The document may be longer than the maximum limit (see

 

 

page 45).

 

 

 

Make sure that none of your originals exceed

 

 

 

this limit.

 

 

Do user maintenance, especially rollers [J] and [H] (see page

 

 

203).

 

 

 

If the same problem still exists after user

 

 

 

maintenance, adjust the auto document

 

 

 

feeder mechanism (see page 214).

 

Transmission cannot take

The other machine is out of order.

 

place; the Line Fail indicator

Check the error report.

 

blinks.

Ask the other party to check their machine

 

 

 

and correct the fault.

 

Note: Before taking action,

The line is busy or noisy.

 

Check that the dial tone is sent out.

 

wait until the Communicating

 

 

Try to retransmit.

 

indicator goes out, then press

 

 

 

 

 

the Stop key.

 

 

 

 

 

 

Consistent difficulty in

There are some bad lines between you and that other

 

communicating with a

terminal.

 

 

particular terminal

Store that terminal’s number as a Quick Dial

 

Consistent poor image quality

 

Key or Speed Dial Code.

 

when communicating with a

 

Then call a service technician. Inform the

 

particular terminal

 

nature of the problem and give the Quick Dial

 

 

 

Key or Speed Dial Code that you stored the

 

 

 

number in.

 

 

 

 

 

RECEPTION

 

 

 

The telephone keeps ringing

You are in Manual Receive mode.

 

and no fax is printed.

Change to Auto Receive mode (see page 74).

 

No printout; the Add Paper

The cassettes are empty.

SOLVING PROBLEMS

 

Power is switched off.

 

 

Switch the power on.

 

RECEPTION/COPYING

 

 

 

indicator is lit.

Add paper (see page 194).

 

No printout; the Clear

The printer has jammed.

 

 

Copy indicator blinks.

Clear the jam (see page 215).

 

 

Do user maintenance, especially rollers [N], [L], and [U] (if the

 

 

lower cassette is installed). See page 203.

 

Copies appear dirty.

Does the original have a gray or colored background?

 

 

Select the Lighten contrast setting.

 

Copies are too light.

Does the original have a low contrast image?

 

 

Select the Darken contrast setting.

 

Copies are blank.

The original must be placed face down in the document feeder

 

 

Position the original correctly. See page 49.

 

221

Page 235
Image 235
Ricoh FAX5600L manual 221, Reception