SOLVING PROBLEMS

 

OPERATING DIFFICULTIES

 

OPERATING DIFFICULTIES

 

 

 

 

 

 

Problem

 

Required Action

 

STANDBY MODE

 

 

 

Nothing happens when the

Check the power cord. Is it properly plugged into the outlet?

 

switch is turned on.

Plug it in firmly

 

SET DOCUMENT is not

Switch the power on.

 

displayed.

If the Power indicator does not light, check

 

 

 

that the power cord is plugged in.

 

The display does not show

Is the Clear Original or Clear Copy indicator on?

 

the Ready condition, or the

Clear the misfed paper.

 

machine stops during an

 

See pages 213 and 215.

 

operation.

 

 

 

Is the Load Paper indicator on?

 

 

 

 

Load paper into the paper tray. See page 194.

 

 

Is the Close Cover indicator blinking?

 

 

Close all covers indicated on the display.

 

 

Is the Add Toner indicator on?

 

 

Load a new toner cartridge. See page 195.

 

 

Is the Call Service indicator on?

 

 

Call your service representative, and

 

 

 

report the message on the display.

 

TRANSMISSION

 

 

 

The original is not pulled into

You did not feed the document far enough into the feeder.

 

the auto document feeder.

Insert the document into the feeder until it stops.

 

 

 

Retransmit.

 

 

Do user maintenance, especially rollers [E] and [J] (see page

 

 

203).

 

 

 

If the same problem still exists after user

 

 

 

maintenance, adjust the auto document feeder

 

 

 

 

 

 

mechanism (see page 214).

 

The machine cannot dial out.

The telephone line is disconnected.

SOLVING PROBLEMS

 

Check the telephone line type setting

 

Check that the line is connected properly.

 

 

The telephone line type setting is incorrect.

 

 

 

(see page 28).

 

The machine cannot dial out

The dialed number does not contain an access code or a

 

from behind a PBX.

pause.

 

 

 

Include the access number and a pause before

 

 

 

the telephone number.

 

 

The dialed number did not have enough pauses between the

 

 

access number and the telephone number.

 

 

Try adding more pauses after the access code.

 

219

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Ricoh FAX5600L manual 219, Operating Difficulties