213, Document Jams, Clearing a Document Jam | Ricoh FAX5600L

SOLVING PROBLEMS

Caution: Do not attempt to make any repairs other than those described in this manual. Removing covers may expose you to dangerous voltages and other risks. Refer all servicing to qualified personnel.

CHECK THE INDICATORS AND DISPLAY PANEL

Check the indicators on the operation panel to check if there are any problems. See page 19 for information about the indicators.

Also, if you see "PROBLEM ↓ " in the top right hand corner of the screen, press ↓ to see what the problem is.

DOCUMENT JAMS

Clearing a Document Jam

If the Clear Original indicator ( ) blinks:

❐There is a document jammed in the feeder. Remove the jammed document and repeat the transmission procedure.

❐The document may be longer than the maximum limit (see Recommended Types of Document, page 45).

1.Pull up the scanner release and open the scanner.

2.Carefully take out the jammed original. Do not leave any pieces inside. Then close the scanner.

A defective or unrecommended document type may cause a jam. See pages 45 and 46.

SOLVING	PROBLEMS

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Ricoh FAX5600L manual 213, Document Jams, Clearing a Document Jam

Contents

OPERATOR’S Manual Paper Feed Unit Paper Feed Unit Type High Resolution Printer Memory Card 400 dpi Option TypeIsdn G4 Kit Isdn Option Type PC Printer Interface Kit Printer Interface Type Class a Page Important Safety Instructions Contents Before YOU Send Your First FAX Receiving FAX Messages Advanced Features Reception Other Reports Looking After the Machine Specifications What does a FAX Machine DO? Telephone Line Problems Affect FAX Communication Some of the Things That this Machine can do Introduction Manual Overview Displays Following conventions were used when writing this manualConventions Keynames Symbols Storing Names and Labels Storing Telephone Numbers If YOU Make a Mistake Punctuation Marks and SymbolsShift Key Halftone Type ON/OFF Switches and User ParametersOn/Off Switches Either Change another setting Go to step User Parameter SettingsChange the setting by using or → Digit Purpose Switch 00 Home position settings Switch 03 Automatic printing of reports, Various Switch 01 Printing of various items on received messagesSwitch 02 Automatic printing of reports Switches 06 and 07 Do not use Switch 04 VariousSwitch 05 Various Grounding Power and GroundingPower Supply Thunderstorms Cold Weather POWER-UP Toner Cartridges Operating PrecautionsCopy Paper Ozone General Guide to Components Operation Panel Display Location Important Points about Power Connection Connecting the Machine Use Arrows on Scroll key Some Items Must be Programmed FirstOverview Language Selection Then ↓ until the screen is as shown opposite When the display is correctDate and Time Daylight Saving Time TTI Terminal Identification TTI Transmit Terminal Identification Input the RTI that you will be using Example XYZ CompanyRTI Remote Terminal Identification Input your telephone number CSI Called Subscriber Identification Telephone Line Type Quick Dial and Speed Dial Quick DIAL, Speed DIAL, and Group DialThree Convenient Ways to Dial Groups Press the Quick Dial Key that you wish to program. Example Programming Quick DialProgramming a New Quick Dial Editing a Quick Dial Erase the number Erasing a Quick DialPress the Quick Dial key that you wish To erase. Example Programming a New Speed Dial Programming Speed Dials Clear Yes Input the Speed Dial Code that you wish To edit. Example 0 Editing a Speed Dial Erase the number No Erasing a Speed DialInput the Speed Dial Code that you wish To erase. Example 0 Example Group 01, 0 1 Yes Entering Group Programming Mode and Selecting a GroupProgramming Groups Input the number of the group that you wish to program Then go to Procedure on Return to standby mode by pressingStoring Numbers in a Group Storing a Label for this Group Checking Which Numbers are Already in the Group Example Quick Dial 15, press Storing a Group Transfer Station Either To delete the group To keep the group Erasing the Group Limits on the Use of Stored Telephone Numbers Other Items to Program AT Your Leisure Dealing with Junk FAX Mail Sending a FAX Message Precautions Concerning Unacceptable Document Types Condition Overview Transmission Procedure at a Glance Memory Transmission Sending to Just One Location Make sure that the machine is in standby mode Machine stores your fax message Place your fax message face down into the feeder Sending to More Than One Location Broadcasting Either Dial another number Go to step Press Start You made a mistake while dialing Possible Problems Contrast, Resolution, and Halftone Modes ‘--1--1 Selecting the Halftone Type Scroll through the list of features with Function 6 0 2 2 2 2 9 Home Position Setting Adjustments Yes again Either Dial more numbers Press Start Dialing with the Telephone Directory Personal Code Optional Features for Transmission Example 7 3 6 Send Later Transmission Deadline TRD Press ↓ 0 Example Send at 1130 pm Count Immediate Transmission only Example The deadline is 1250 pm Auto Reduce Press ↓ 0 Example 10 pages TTI ID Transmission Either Press ↓ 0 Economy Transmission Voice Request This feature requires a handset Direct Fax Number Entry Converting Immediate Transmission to Memory Transmission ProcedureImmediate Transmission Transmission Mode Home Position Adjustment Changing the Stamp Home Position Setting Using the Stamp Automatic Redialing Redialing Using the AI Artificial Intelligence Redial Key Receiving FAX Messages Selecting the Reception ModeManual Receive Mode Substitute Reception Auto Receive Mode Switching Substitute Reception On or Off Making a Telephone Call Using On Hook DialTelephone Calls Using AI Redial Using the Handset To Talk Before Sending a Fax On Hook Dial Answering the TelephonePhoning and Faxing on the Same Call To Talk After Sending a Fax Speaker and Buzzer Volume Adjustments Networking What Networking Features Does This Machine Have? Storing the Country Code Preparing the Machine for Networking Operations Key to add a Storing your Machine’s Own Telephone NumberInput your fax terminal’s telephone number Format of the number must be as follows Storing the ID Code Input the area code prefix Do not use 0000 or Ffff Input the ID Code that you will be usingTo store an ID Code, do the following Transfer Request Group 01 # * * 0 1 Yes Start Combining Transfer Request with Broadcasting Digital Link Two-step Transfer Analog Link Multi-step Transfer Program the Remote ID Function 61, see below Transfer Request by Tonal SignalsYou must do the following to use this feature Set up the machine in Auto Receive mode see Input the Remote ID that you will be us Ing. Example 6 7 5 Switching Transfer Request by Tonal Signals On/OffStoring the Remote ID On their fax machine Procedure for Transfer Request by Tonal SignalsAfter hearing an ACK tone, they must press Example Procedure for Quick Reference Beep Tones Keystroke Programs Transmission To complete the program Yes 100Storing a Keystroke Program Labeling a Program 101 Press the programmed Quick Dial Key Using a Program102 To delete the program 103Erasing a Program Confidential ID Override 104Confidential Transmission Normal Confidential Transmission Confidential ID Override Option 105Dial then press Dial and press Start 106Auto Document Either Label another Go to step Finish Function 107Storing an Auto Document Labeling an Auto Document 108 Using an Auto DocumentPrinting the Contents of an Auto Document To erase the Auto Document 109Erasing an Auto Document If you wish to delete an Auto Document, do the following Programming the Personal Codes Restricting Access to the Machine110 Store the code 111 Input the Personal Code that you wish to Edit 112 Go to step Switching on Restricted Access113 114 Operating the Machine with Restricted Access Switched On 115 Tonal Signals Other On Hook Dial or Handset Mode116 Chain Dialing Secure Transmission 117 Making a Secure Transmission 118Specified Image Area Specifying an Image Area 119 Example 120Label Insertion Closed Network Transmission 121 Protection Against Wrong Connections 122 123 ECM Error Correction Mode and Page Retransmission Batch Transmission 124 Well Log Transmission 125 Confidential Reception Memory Card or Hard Disk Required 126Reception Input the ID. Example 4 7 3 127Storing a Confidential ID Printing a Confidential Fax Message To print the message, see Scroll through the list of features with Report appearsChange the on/off setting by pressing 128 Store the ID Yes Function 129Memory Lock Memory Card or Hard Disk Required Storing a Memory Lock ID Printing from Memory Lock Memory Card or Hard Disk Required Switching Memory Lock On/Off130 ↓ until or → Rejection of Messages from Unidentified Senders 131 Authorized Reception 132 Either Store this RTI as a wild card Yes Otherwise No 133Programming the Authorized Senders Finish Yes Type in an RTI or CSI, then press Yes Forwarding Memory Card or Hard Disk Required Switching Authorized Reception On/Off134 135 136 Programming the Forwarding Feature Type in an RTI or CSI, then Press When you have finished Go to step137 138 Editing the Forwarding Feature Either Store this RTI as a wild card Otherwise No 139Then go 140 Switching Forwarding On/OffScroll through the list of features with pears Change the on/off setting by pressing Finish 141 142 Programming the Specified Cassette Selection Feature 143 Switching Specified Cassette Selection On/OffScroll through the list of features with Wild Cards 144 Reverse Order Printing Memory Card or Hard Disk Required 145 Copies of incoming faxes will be collated 146Input the number of copies that you need, then press Center Mark 147 Checkered Mark 148 Reception Time 149 Length Reduction 150 Two in One 151 Closed Network Reception 152 Polling 153Other Polling Transmission 154 155 Enter the ID code that you wish to use for this message 156 ↓ 0 157 Dial one or more numbers 158Polling Reception Continuous Polling Reception Enter the password that you wish to use for this operation159 File Retention Time and File Retransmission Scroll through the list of features with Time appears160 File Management Instruction file Polling Reception Example Using Function161 Fax message file Memory Transmission Printing a File 162Either Erase the file Keep the file User Function Codes 163User Function Keys Either Program another key Go to step Finish Function To store a User Function Code, do the following procedure164 Press one of the User Function Keys. Example Press F4 Yes Example F4 165Use the function as normal Press the key that you wish to erase Introduction Using an OMR Sheet166 OMR Sheets Completing an OMR Sheet 167 168 169 Five Types of OMR Sheets 170 On the next 171For Label Insertion, mark either the on or the OFF box 172 173 Select the OMR Sheet that you wish to print Procedures174 175 176 Power Saver 177 Programming ProcedureProgram the first timer for Tuesday Repeat for the second timer Input for the timer value 178 Switching the Power Saver On or Off Communication Result Display When you have finished179 Counters You can now operate the printer Entering PC Printer Mode Printer Interface Required180 Place your original in the feeder 181Copying Inch-to-millimeter Conversion Dual Access182 183 RDS Remote Diagnostic SystemSwitching RDS On/Off AI Short Protocol 184Short Preamble Descriptions of the Available Reports 185Automatically Printed Reports 186 Transmission Deadline Report/Polling Confirmation List Switching Reports On/Off187 Printing a Sample of Data on the Reports 188 Report Formats 189 190 Mode Column File List 191USER-INITIATED Reports Descriptions of Available Reports 192 User Parameter List 193Forwarding List Specified Cassette Selection List Replace the cassette carefully 194Replacing Paper Replacing the Toner Cassette Replacement Procedure195 196 Ordering Toner Switching the Ordering Toner Feature On/Off197 198 Ordering Toner Procedure Replacing the Stamp 199 Upper Cassette 200Changing the Paper Size of the Cassette 201 Lower Cassettes 202 203 User Maintenance ProceduresUser Maintenance Table Scanner User Maintenance Procedure204 205 206 207 Main Body 208 209 210 211 212 Lower Paper Feed Units If one or more are installed Clearing a Document Jam 213Document Jams 214 Adjusting the Document Feeder Cassette Entrance 215Copy Jams Inside the Machine 216 Copy Feed-out Area 217 Lower Cassette Entrance Communication Problems218 Operating Difficulties 219 Multifeeds 220 Reception 221 Telephoning 222 223 Displayed Error Messages 224 225 Error Codes 226 227 Calling the Service StationSwitching Service Report Transmission On/Off Dedicated Transmission Parameters Sending a Service Report228 Memory Capacity 229 Operation Maintenance230 Appendix A. Paper Feed Unit General 231Appendix B. FAX Memory Type 90 40 MB HD Batch Transmission 232Appendix C. Isdn G4 Option Type Introduction Own ISDN-G4 Number Setting up the Group 4 Interface233 Subaddress Key Own ISDN-G3 Number 234 Input the number of the Next Transfer Station 235Next Transfer Station Dialing and Storing Telephone Numbers 236 Dial 237Carefully place the document into the auto document feeder 238 Either Program another Quick Dial go to step Finish Function 239 Group Automatic Fallback from Group 4 Mode to Group 3 Mode240 Terminal ID Date and time in the receiving machine are printed 241Explanation of the Items in the Group 4 Identifier 242 Switching the Command Information Line On/Off Terminal ID Verification TroubleshootingCall Progress Signals CPS 243 Glossary 244 245 246 Index RDS Page Isdn Page Official Notice to Users Function Function List Certification Label Marker Type 30 is recommended for the best performance Supplies